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About the Role

This role supports the day-to-day operations of the Wholesale business, including sales activities, order entry and processing, customer record maintenance, and exceptional service for wholesale accounts. It involves close collaboration with production and logistics teams for accurate order management and timely fulfillment. This position is an opportunity to contribute to a collaborative, high-performing, and values-driven workplace within the apparel and fashion industry.

Responsibilities

Assist with sales activities and client relationship management.
Manage wholesale order processing, ensuring accuracy and timely delivery.
Coordinate with the production team for order fulfillment according to client specifications.
Provide excellent customer service to wholesale clients, addressing inquiries and resolving issues.
Assist with inventory management, including stock level monitoring and replenishment coordination.
Attend seasonal line reviews and product meetings to stay informed on assortment strategy, product development, and wholesale merchandising.
Liaise with the Marketing team for product information, marketing assets, and seasonal campaign materials.
Support seasonal market preparation by coordinating samples, preparing selling tools, line sheets, and organizing product information for buyer appointments.
Perform other related duties as assigned.

Requirements

Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proactive and takes initiative.
Extremely detail-oriented and diligent with strong organizational, communication, and problem-solving skills.
Ability to interact professionally across all organizational levels.
High levels of accountability and reliability, with proven initiative and follow-through.
Experience contributing to team-based goals and achieving results through collaboration.
Proficiency in Microsoft Office suite, including Excel and PowerPoint.
Ability to work independently and collaboratively.
Attention to detail and accuracy in data entry and order processing.
Ability to sit, stand, bend, and work on a computer for prolonged periods.
Ability to occasionally lift 15 pounds.
Ability to access and navigate various departments within the organization's facilities.

Skills

Organizational skills
Time management skills
Communication skills
Interpersonal skills
Proactivity
Detail orientation
Diligence
Problem-solving skills
Accountability
Reliability
Microsoft Office suite proficiency
Excel proficiency
PowerPoint proficiency
Apparel and fashion industry knowledge

Location

Greenpoint, Brooklyn
Hybrid

Work Type

Hybrid

Experience Level

Previous experience in wholesale or sales support (preferred).

Education Level

Bachelor's degree in Business, Fashion, or a related field (preferred).

Salary/Compensations

$26 - $30 per hour

Benefits

Comprehensive medical, dental, and vision coverage
401(k) retirement plan with company match (eligibility based on hours worked)
Generous paid time off and paid holidays
Hybrid or flexible work environment (role-dependent)
Company-paid life insurance and disability coverage
Optional Critical Illness and Accident insurance
Employee Assistance Program (EAP)
Clothing allowance and generous discounts on J.McLaughlin merchandise
Discretionary bonus opportunities (role-dependent)
Employee referral incentives and commuter benefits

About the Company

J.McLaughlin was founded in 1977 in New York City by Jay and Kevin McLaughlin, based on the idea that great style feels personal.
The company has grown from a single shop to nearly 200 stores nationwide, emphasizing local loyalty to customers, communities, and employees.
With nearly 1,000 employees, the brand operates across the country.
Its corporate home in Greenpoint, Brooklyn, has fostered creativity, craftsmanship, and collaboration for over 20 years.
J.McLaughlin supports communities through local partnerships, charitable initiatives, and a commitment to leaving places better than found.

Equal Opportunity

J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.