About the Role
Maintain a positive representation of T&K Lumber by providing outstanding customer service consistent with company values. Assist customers, maintain a clean and efficient sales floor, and continually expand knowledge of the Lumber, Hardware, and Retail industry.
Responsibilities
- Provide excellent customer service in person and on the phone, answering questions, helping find merchandise, and suggesting add-on sales, including processing special orders.
- Maintain a clean and orderly sales floor, including housekeeping tasks, to create an inviting environment.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customers’ vehicles.
- Merchandise products according to planograms and maintain signage.
- Restock shelves.
- Assist in taking regular inventory.
- Face and front product throughout the store at the beginning and end of shifts, and as time permits.
- Help store staff with other tasks.
- Attend all staff meetings.
- Adhere to all store policies and safety standards.
Requirements
- Outstanding customer service skills and a professional attitude.
- Working knowledge of in-store products with a willingness to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques.
- Knowledge of point-of-sale systems for price lookup, special orders, and order entry.
- Strong math, reading, writing, and communication skills.
- Able to lift up to 80 lbs.
- Enjoy serving others.
- Committed to continuous improvement.
- Enjoy making a difference in the community.
- Enjoy helping others.
- Enjoy working in teams.
- Motivated to learn new skills.
Skills
- MS Word
- PowerPoint
Benefits
- Benefits vary by location.
- Career advancement opportunities.
- Employee discounts.
- 401(k).
- 401(k) matching.
- Paid time off.
About the Company
- Locally owned and operated.
