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About the Role

Oversee and manage daily operations, tasks, and interactions within assigned property. Act as a liaison between the company and residents, addressing issues and meeting community needs.

Responsibilities

• Collect rent payments and prepare payments for deposits
• Process and issue lease documentation for new residents
• Provide park rules and community literature to new residents
• Issue notices including Late Notices, Balance Notices, or other legally required notices
• Prepare court documents, act as agent for court, file eviction papers, and oversee eviction proceedings for delinquent accounts
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner
• Complete and upload all prospect cards and information into rent software
• Follow up with prospective clients via phone and email
• Process tenant applications and enter prospect information into tracking system
• Run background checks on new residents
• Show prospective residents’ homes available for sale
• Address resident issues, record resident comments, and seek to settle all non-monetary issues
• Keep Manager informed of resident relations information
• Provide feedback and recommend improvements to assigned community
• Act as the onsite contact for most 3rd party contractors and applicants
• Oversee maintenance and ensure adequate park maintenance, including infrastructure, common areas, and homes
• Perform other related duties as assigned

Requirements

• Ability to learn and be proficient with operations system
• Familiarity of Fair Housing laws in assigned state and county
• Self Motivated
• Comfortable being hands on and being on your feet
• Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities
• 25% or more of the time will be spent walking around assigned properties daily

Skills

• Proficiency in Microsoft Office Suite
• Proficiency in using computer software
• Excellent organizational skills
• Attention to detail
• Excellent written communication skills
• Excellent verbal communication skills
• Excellent customer service
• Interpersonal skills

Benefits

• 401(k) with matching
• Health insurances
• Life insurance
• Holidays
• Paid time off
• Commission and Bonus Pay

Equal Opportunity

• Horizon Land Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.