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About the Role

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

Responsibilities

• Prepare for daily client visits.
• Prep clothing for delivery.
• Locate necessary client information (A/R balances, sales sheet).
• Update sales materials regarding fabrics and options.
• Coordinate and maintain all client orders and files.
• Set up client appointments.
• Provide status of client orders.
• Schedule client deliveries.
• Send client reminders.
• Communicate regularly with sales professionals and store team members.
• Meet with sales professionals to set goals.
• Manage daily calendar.
• Organize inventory.
• Pursue efficiencies for processes and communication.
• Pick up and deliver client items as needed.
• Prospect new clients using internet and social media applications.
• Enter referrals into proprietary system.
• Send introductory and promotional messages.
• Create call lists and hot lists.
• Deliver exceptional customer service to factories, corporate office, clients, and outside vendors.
• Maintain a professional image to interface with corporate clients.

Requirements

• Confident and independent worker.
• Flexible and capable of multitasking.
• Motivated to tackle challenges.
• Eager to work in a fast-paced team environment.
• Able to bend and lift 20 lbs.
• Valid Driver’s License required (exception for larger metropolitan areas).

Skills

• Strong verbal, written, and listening communication skills.
• Excellent organizational skills.
• Outstanding time management skills.
• Professional customer service skills.
• Social Media savvy (LinkedIn & Instagram).
• Proficient in Microsoft Office.
• Proficient in Google Docs, Sheets, Forms.
• Basic accounting skills (e.g., balancing accounts).
• Proficient in LinkedIn, Instagram, Facebook, Threads, Twitter for digital marketing.

Location

• New York, NY

Work Type

• Full-time
• Onsite

Experience Level

• 2 years office-related experience preferred
• Experience in a sales-oriented environment a plus

Salary/Compensations

• $23.00 per hour

Benefits

• Generous PTO plan
• Paid holidays
• 401(k) plan

About the Company

• Tom James Company aims to be a global leader in the fashion industry.