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About the Role

Join our dynamic and forward-thinking Claims team, an energetic and innovative group with the chance to help shape insurance products and collaborate with business leaders. This individual contributor role handles mid to high-severity primary Miscellaneous Professional Liability claims from inception to resolution, including those for insurance agents, property managers, tax preparers, and various consultants. The role is responsible for all aspects of the claims and litigation process, liaising with external and internal business partners as required.

Responsibilities

Adjusts and resolves complex mid to severity claims, including all phases of litigation.
Drafts complex coverage letters, including reservation of rights and denial letters, with minimal supervision.
Reviews and analyzes claim documentation and legal filings.
Drives litigation best practices to lead defense strategy on litigated files.
Mentors team members.
Affects positive claim outcomes through investigation, negotiation, and utilization of alternative dispute resolutions.
Identifies emerging exposures and claims trends.
Identifies suspected fraudulent claims and tracks with the special investigations unit.
Accurately documents claim files with all relevant documentation, correspondence, and notes in compliance with company policies and applicable regulatory authorities.

Requirements

6+ years of Professional Liability and/ or Specialty/Financial lines claims handling experience.
Proven ability to positively affect complex claims outcomes through investigation, negotiation, and effectively leading litigation.
Ability to work in a fast-paced and changing environment.
Adjuster licensing is required within 90 days of employment.
Experience attending and leading mediations, arbitrations, and trials.

Skills

Advanced knowledge of coverage within the team’s specialty or focus.
Advanced knowledge of litigation process and negotiation skills.
Experience in mentoring and training other claims examiners.
Excellent verbal and written communication skills.
Advanced analytical skills.
Ability to work with minimal oversight.
Ability to advance product innovation or develop a greater understanding of other aspects of the business through training or relevant projects across teams or lines of business.
Demonstrates courage and confidence in addressing and solving difficult or complex matters with insureds, attorneys, and brokers.

Work Type

Permanent
Hybrid
Requires two (2) days in office weekly

Experience Level

6+ years of Professional Liability and/ or Specialty/Financial lines claims handling experience

Education Level

B.A./B.S Degree required
JD optimal
JD from an ABA accredited law school may be considered as a supplement to claims handling experience

Salary/Compensations

$125,000-$155,000

Benefits

Competitive salary and bonus (based on personal & company performance).
401(k) with competitive company matching.
Comprehensive health insurance, vision, dental, and FSA plans (medical, limited purpose, and dependent care).
Company paid group term life, short-term disability, and long-term disability coverage.
24 Paid time off days.
2 Hiscox Days.
10 paid holidays.
Ability to purchase 5 PTO days.
Paid parental leave.
4 week paid sabbatical after every 5 years of service.
Financial Adoption Assistance and Medical Travel Reimbursement Programs.
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program.
Company paid subscription to Headspace to support employees’ mental health and wellbeing.
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program.
Dynamic, creative, and values-driven culture.
Modern and open office spaces.
Complimentary drinks.

About the Company

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both broker and direct distribution channels.
Fastest-growing business unit within the Hiscox Group.
Offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property, and terrorism.
Committed to diversity and creating a truly inclusive culture.
Supports flexible working.
Global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
Has 3,000 employees and 32 offices in 12 countries.
Prioritizes strong values such as integrity and courage.

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.