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Welcome and assist patients upon arrival, creating a warm and positive first impression.
Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
Effectively manage the recall system and maintain accurate, up-to-date patient records.
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Forest Hill Children's Dentistry provides exceptional pediatric dental care in a warm, welcoming, and child-friendly environment.
Serving families in Toronto since 1962, the team focuses on helping children build healthy smiles through compassionate care, preventive dentistry, and positive experiences.
The company's purpose is to provide the best care for patients, empowering staff and practices with resources and technology.
It represents the future of dentistry: a network-driven, entrepreneurial approach with knowledge, scale, and cutting-edge technology to transform healthcare in Canada.

Committed to building a workforce that reflects the diversity of the communities and patients served.
Applicants requiring accommodation during the application or hiring process are encouraged to contact the Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Patient Care Coordinator - Forest Hill Children's Dentistry at dentalcorp

Patient Care Coordinator - Forest Hill Children's Dentistry