Workplace Experience & Operations Specialist at Just Eat Takeaway.com | CA | Rezi

Workplace Experience & Operations Specialist at Just Eat Takeaway.com

Workplace Experience & Operations Specialist

Just Eat Takeaway.com · CA

1 months ago

Workplace Experience & Operations Specialist

Just Eat Takeaway.com · CA

a month ago
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About the Role

This high-visibility role serves as the heartbeat of the Toronto office, designed for a natural community builder with operational ownership and a welcoming presence. The specialist drives office energy, curates the daily environment, and actively connects cross-functional teams. Operating with total accountability, they manage vendor relationships, track local office spend, orchestrate events, and ensure a perfect pantry selection. They find joy in making people feel cared for, proactively identifying and resolving cultural gaps and operational friction points before they reach leadership.

Responsibilities

  • Act as primary contact for employees, visitors, and suppliers in the Toronto office.
  • Manage reception area, ensuring it is operational and immaculate.
  • Welcome guests with a white-glove approach.
  • Partner with HR for seamless employee onboarding and offboarding.
  • Champion internal programs and orchestrate local events, including office-wide lunches, engagement events, and team celebrations.
  • Support external corporate events and team activities.
  • Drive daily facility safety protocols and serve as the local Health & Safety representative.
  • Complete monthly health and safety inspections and participate in emergency response programming.
  • Proactively manage the facility ticket queue (Jira) and resolve workspace concerns.
  • Lead incident response and mitigation for issues.
  • Act as primary liaison for critical workplace vendors.
  • Supervise the cleaning team to maintain optimum office standards.
  • Manage inventory, ordering, and maintenance of consumables, food, snacks, and office supplies.
  • Maintain administrative integrity by tracking key workplace data, including occupancy trends and utility metrics.
  • Manage the procurement process, including raising purchase orders and reconciling invoices.

Requirements

  • 2-3 years of experience in workplace experience, corporate hospitality, high-end community management, or administrative roles with environmental ownership.
  • Proven ability to operate autonomously, managing budgets, vendors, and complex logistical projects.
  • Superior verbal and written communication skills.
  • Natural ability to connect with diverse teams and build relationships across all organizational levels.
  • Ability to prioritize effectively and adapt quickly, balancing technical facility tickets and event planning.
  • Deep experience in supply, inventory, and vendor management.
  • Commitment to excellence, treating every office detail as part of a premier guest experience.
  • Vibrant attitude and ability to thrive under pressure in a fast-paced, evolving corporate landscape.
  • Ability to move dynamically and lift up to 30 lbs for event setups and inventory management.

Skills

  • Proficiency with workspace management software (Jira)
  • Advanced data tracking
  • Proficiency with modern productivity suites (Google Workspace)

Location

  • Toronto office

Work Type

  • Onsite
  • In-person 5 days a week

Experience Level

  • 2-3 years of experience

Salary/Compensations

  • $60,000.00 - $76,000.00

About the Company

  • Skip is a tech company with an entrepreneurial spirit, born in the Prairies and now part of a worldwide network.
  • The company is people-first, collaborative, and fosters a fun, dynamic, and innovative environment.
  • Its vision is to empower everyday convenience, connecting tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners globally via its tech platform.
  • Skip is part of Just Eat Takeaway.com, a global food tech company with over 60 million active users across 24 countries.

Equal Opportunity

  • Skip is an Equal Opportunity employer.
  • Committed to fostering a diverse and inclusive environment where all employees feel they belong, are included, seen, heard, and respected.
  • All applicants receive consideration regardless of gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law.
  • Accommodations are available throughout the hiring process; applicants are encouraged to reach out to their talent acquisition specialist if needed.