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About the Role

This role focuses on expanding relationships with customer cybersecurity teams by building deeper security expertise across existing account teams and the Security Business Unit. The strategist serves as a vital security resource for customers, partners, and team members, collaborating to solve business problems for large companies. Responsibilities include leveraging extensive cybersecurity experience to improve customer security posture using Citrix’s platform and guiding customers from problem discovery through solution development and implementation, including product enhancement requests.

Responsibilities

Discuss security concerns and solutions with diverse technical audiences.
Provide security guidance and strategy to sales teams.
Assess Citrix security solutions for customer business needs.
Deliver product demonstrations and technical presentations.
Design and build multi-product proof of concept solutions and guide customer adoption.
Overcome technical and competitive objections to advance sales and adoption.
Coordinate cross-functional teams for customer success.
Stay current with security strategies to guide customers and shape product requirements.
Develop relationships with key customer decision-makers.
Contribute to technical sales team success with Citrix Platform and security solutions.
Implement strategic goals set by leadership.
Establish operational plans for product adoption and sales renewal.
Provide input for new products, processes, standards, and operational plans.
Improve existing processes and systems.
Investigate root causes of problems.
Communicate with internal and external stakeholders, including customers and vendors.
Influence acceptance of new concepts and practices.
Provide guidance, coaching, and training to employees.
Manage large, complex, strategic cross-functional projects.

Requirements

5+ years of presales, sales engineering, solution engineering, field CTO, or consulting experience.
10+ years supporting, designing, or delivering enterprise cybersecurity solutions.
Familiarity with application security, browser security, IAM, and ZTNA.
Comprehensive understanding of cybersecurity solutions and design best practices.
Ability to adapt technical presentations for diverse audiences.
Excellent written and verbal communication skills.
Ability to travel to customer sites, corporate offices, and events.
Mastery level knowledge of the job area.
Deep knowledge of project management.
Minimum 12 years of relevant experience (with University Degree or equivalent); or 8 years (with Master's degree); or 5 years (with PhD).
Recognized mastery in professional discipline and customer-facing presentations.
Proven record of solving complex or undefined problems.

Skills

Data protection.
Digital forensics and incident management.
Web application security.
Networking.
Enterprise browser.
Remote access.
Zero Trust.
Identity Access Management (IAM).
Web proxy.
Role-based access control (RBAC).
Virtual desktops (VDI, DaaS).
Application delivery networking.
Virtual applications.
Server virtualization.
Endpoint management (MDM, MAM).
Observability.
Security analytics.
Public cloud platforms (Microsoft Azure, Amazon Web Services, Google Cloud Platform).
Security Certifications (CISSP, CISM, CCSP).
Cloud security standards (NIST, CIS, CSA).
Proven record of success in driving customer adoption of cybersecurity solutions.

Location

Remote/home office
North America

Experience Level

5+ years of presales, sales engineering, solution engineering, field CTO, or consulting experience.
10+ years supporting, designing, or delivering enterprise cybersecurity solutions.
Minimum 12 years of relevant experience.
8 years of experience (with Master's degree).
5 years of experience (with PhD).
Mastery level knowledge.
Recognized mastery in professional discipline.

Education Level

Bachelor’s Degree in Computer Science or related field.
University Degree or equivalent experience.
Master’s degree.
PhD.

Salary/Compensations

NY: $182,713-$274,069
CA: $208,293-$312,439
General State: $182,713-$274,069

Benefits

Healthcare
Life insurance
Disability benefits
401(k) plan
Company match

About the Company

Citrix, a business unit of Cloud Software Group, is expanding investment in application, zero trust network access, privileged remote access, enterprise browser, and AI security solutions. For over 30 years, Citrix's virtualization, network, and security solutions have been integral to customer security strategies, defining possibilities in a Zero Trust world. The Citrix Platform unifies the digital workplace across End User Computing, Infrastructure, Security, and Networking, combining Citrix Virtualization and Desktop with NetScaler App Delivery and Security solutions, including Citrix Enterprise Browser and Secure Private Access. The focus is on zero trust network access, agent-less browser-based security, and identity-driven application delivery to modernize security posture at scale.
The Americas Security Technical Strategist team, a new business unit within Citrix (Cloud Software Group), drives next-generation secure application access by integrating Citrix's native security portfolio with ZTNA and Chrome Enterprise Browser for comprehensive zero trust solutions.
Cloud Software Group is a leading cloud solution provider, serving over 100 million users globally. The company values passion for technology and courage to take risks, empowering employees to learn, dream, and build the future of work during a period of immense evolution and growth.

Equal Opportunity

Cloud Software Group is committed to Equal Employment Opportunity (EEO) and compliance with all federal, state, and local laws prohibiting employment discrimination. All qualified applicants receive consideration without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave, and other protected classifications. Reasonable accommodation for disability during the application process is available via the Bridge portal.