National Account Manager at Northland Properties | Toronto | Rezi

National Account Manager at Northland Properties

National Account Manager

Northland Properties · Toronto

1 months ago

National Account Manager

Northland Properties · Toronto

a month ago
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About the Role

This high-impact national role involves developing, managing, and expanding a portfolio of key national corporate accounts. The role drives corporate transient and group production across the portfolio, influencing revenue through negotiated agreements, preferred partnerships, and corporate RFP programs. It represents the brand nationally, transforming account potential into consistent, scalable performance across multiple regions.

Responsibilities

  • Own and grow a portfolio of national and key corporate accounts, driving revenue and room night production.
  • Serve as the primary strategic contact for assigned national accounts and senior decision-makers.
  • Develop and execute strategic national account plans aligned with portfolio revenue objectives.
  • Identify, prospect, and convert new national corporate opportunities.
  • Lead corporate RFP strategy and submissions (Lanyon, Cvent, and similar platforms).
  • Conduct biannual face-to-face business reviews and provide monthly production reporting.
  • Promote the brand through sales calls, presentations, site visits, and client engagement.
  • Partner with General Managers, Directors of Sales, Revenue Management, and Operations teams.
  • Ensure consistent execution of national agreements across all participating hotels.
  • Analyze market trends, production data, and competitive activity.
  • Maintain accurate forecasting, reporting, and pipeline visibility.
  • Represent the company at industry events, trade shows, and networking functions.
  • Resolve escalated issues while maintaining strong client satisfaction.

Requirements

  • Proven success in national or key account management within hospitality or corporate travel.
  • Demonstrated achievement of revenue and production targets.
  • Strong negotiation and senior-level presentation skills.
  • Deep understanding of hotel sales, corporate travel programs, and RFP processes.
  • Experience with CRM systems and sales analytics tools.
  • Ability to manage multiple priorities and complex stakeholders.
  • Strategic, data-driven approach to account planning.
  • Bachelor’s degree in Business, Marketing, or related field.
  • 5+ years of experience in hotel sales or national account roles.

Skills

  • Hotel or hospitality sales
  • National or multi-market account experience
  • Working with corporate, agency, consortia, or key leisure partners
  • Navigating complex organizations and senior customer relationships
  • Commercial acumen
  • Data-informed decision making
  • Proactive approach
  • Ownership
  • Follow-through
  • Collaboration
  • Flexibility
  • Travel readiness
  • Negotiation
  • Senior-level presentation
  • Hotel sales
  • Corporate travel programs
  • RFP processes
  • CRM systems
  • Sales analytics tools
  • Managing multiple priorities
  • Managing complex stakeholders
  • Strategic account planning
  • Data-driven approach

Location

  • Eastern Canada
  • Ontario
  • Atlantic Canada

Experience Level

  • Experienced
  • 5+ years of experience

Education Level

  • Bachelor’s degree in Business, Marketing, or related field

About the Company

  • Northland Properties is 100% Canadian-owned, recognized in hotels, restaurants, resorts, sports, construction, and asset management.
  • Northland Properties brands have operated across Canada, the US, Ireland, and the UK for over 50 years.
  • Northland Properties is Canada’s fastest-growing hospitality group.
  • Northland Properties is committed to building a network of talented professionals to provide exceptional hospitality experiences.
  • Sandman Hotel Group uses AI-enabled tools for application management, with all hiring decisions made by people.

Equal Opportunity

  • Northland Properties is an equal opportunity employer.
  • Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
  • Sandman Hotel Group does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, provincial, or local laws.
  • Accommodations are available at any stage of the recruitment process upon request.
  • Sandman Hotel Group takes seriously its obligations under the Human Rights Code.