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About the Role

Provide daily care for surgical patients and assist Licensed Veterinary Technicians and Veterinarians in a high-quality, high-volume emergency hospital, impacting vulnerable animals.

Responsibilities

• Demonstrate knowledge of basic veterinary medical concepts, including surgical procedures, instruments, anesthesia, and animal handling.
• Admit surgical patients as needed.
• Provide compassionate and quality patient care.
• Be proficient in animal handling and restraint for injections, venipuncture, and intubation.
• Treat animals and clients with care and respect utilizing Fear Free guidelines.
• Document and communicate patient concerns or observed changes to LVT and/or Veterinarian.
• Feed and medicate patients following veterinarian and LVT instructions.
• Lift patients up to 40 pounds.
• Clean and disinfect surgery prep, operating rooms, and pack and prep while utilizing appropriate PPE.
• Follow all departmental PPE and cleaning protocols.
• Follow all Occupational Safety and Health Administration protocols.
• Follow all written and verbally communicated departmental Standard Operating Procedures.
• Take inventory and stock supplies.
• Assist in keeping supplies stocked by noting when supplies are running low in surgery and pack and prep areas.
• Ensure entire hospital, including treatment, surgery, exam rooms, and kennels, is kept extremely clean.
• Clean, wrap, and sterilize surgical packs using dishwasher and autoclave.
• Prep operating rooms for surgery and obtain instruments.
• Assist anesthetist with anesthesia, including induction, prepping for epidurals/local blocks, and shaving patients for surgery.
• Scrub patients for surgery utilizing strict aseptic technique.
• Run bloodwork for surgical patients as needed by LVT or veterinarian.
• Represent ASPCA in a professional and courteous manner.
• Provide management with regular feedback about training needs, new hires, coworkers, interns, and hospital needs.
• Collaborate professionally with other ASPCA department managers and staff.
• Support organization and departmental policies and protocols.
• Maintain an open mind regarding changes and be willing to learn, implement, and teach new protocols.
• Possess thorough knowledge of AAH daily procedures and protocols.
• Ensure and maintain high quality standard of care, work ethic, and performance.
• Work independently without supervision and as part of a team.
• Work efficiently and calmly under challenging conditions.
• Attend staff meetings and training sessions.
• Advise Supervisor of any unsafe conditions, unrecognized hazards, or infractions of safety rules.
• Attend surgery department meetings for continuing education.

Requirements

• Able to lift up to 40 pounds.
• Able to work standing for 10 or more hours.
• Must have a high degree of integrity and accountability.
• Must possess strong animal handling and restraint skills.
• Must possess strong customer service skills, robust inter-personal communication and the ability to work in a team environment or independently.
• Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail.

Skills

• Basic to advanced computer skills
• Excel
• Microsoft Office
• ImproMed
• Knowledge of veterinary hospital protocols and procedures
• Animal handling
• Restraint skills
• Customer service skills
• Inter-personal communication
• Teamwork
• Working independently
• Proficiency in Impromed (preferred)
• English (Required)
• Spanish

Location

• 92nd Street location

Work Type

• Full-time
• Onsite
• 40 hours/weekly

Experience Level

• 1-2 years experience in the Animal Care Technician role or equivalent
• 1-3 years veterinary hospital and/or shelter experience preferred
• Experience in surgery preferred but not required

Education Level

• High School Diploma (Required)
• Fear Free Shelter or Fear Free Veterinary certification (required within 60 days of hire)
• Bachelors

Salary/Compensations

• $24.00 hourly

Benefits

• Affordable health coverage, including medical
• Employer-paid dental coverage
• Optional vision coverage
• Flexible time off (vacation time, paid personal time, sick time, bereavement time, paid parental leave)
• 10 company paid holidays
• Competitive financial incentives
• Retirement savings including a 401(k) plan with generous employer contributions (dollar-for-dollar match up to 4% and an additional 4% contribution)
• Robust professional development opportunities (classes, on-the-job training, coaching, mentorship, internal mobility, field support opportunities)

About the Company

• The ASPCA Animal Hospital (AAH) provides life-saving care and relieves suffering for animal victims of cruelty and neglect from internal and external partners.
• AAH provides subsidized care for animals whose owners face financial challenges.
• Founded in 1866, the ASPCA believes animals are entitled to kind and respectful treatment and legal protection.
• A 501(c)(3) not-for-profit corporation with over two million supporters nationwide, committed to preventing cruelty to dogs, cats, equines, and farm animals.
• Headquartered in New York City, maintaining a full-service animal hospital, spay/neuter clinic, mobile clinics, rehabilitation center, kitten nursery, adoption center, and two community veterinary centers.
• Operates nationwide programs and services, assisting animals through disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and advancing the sheltering and veterinary community.

Equal Opportunity

• Committed to fostering a collaborative and compassionate culture, welcoming all voices to contribute to the lifesaving mission.
• Staff represent a vast array of backgrounds and diversity dimensions, bringing valuable experiences and perspectives.
• Committed to diversity, equity, and inclusion, which elevates organizational culture, aligns with Core Values, and enables faster progress toward the vision that all animals live good lives.