About the Role
Represent a luxury skincare brand, driving spa service bookings, delivering exceptional facial treatments, executing brand events, providing professional education, and supporting retail partners across the region. This role requires advanced skincare expertise, strong sales, presentation, and education skills, and the ability to build meaningful relationships. Provide field support to increase brand awareness, treatment adoption, retail performance, and service bookings. Extensive travel (approx. 70%) within the assigned territory and periodic travel for national brand events, product launches, and education summits is required.
Responsibilities
- Perform luxury brand facial treatments and advanced skincare services.
- Demonstrate and deliver signature facial techniques.
- Drive spa and treatment room bookings.
- Train spa partners on correct treatment protocols, product usage, and service enhancements.
- Ensure the highest standard of service execution.
- Support spas in optimizing treatment menus and service offerings.
- Provide feedback on treatment performance, customer experience, and service trends.
- Plan, coordinate, and execute brand events, masterclasses, spa takeovers, and retail activations.
- Deliver engaging consumer and professional skincare demonstrations.
- Support in-store events, retailer promotions, and VIP client experiences.
- Partner with sales teams and retail partners to increase event attendance and maximize booking conversion.
- Represent the brand at industry events, trade shows, and national brand activations.
- Ensure all events reflect the luxury standards, visual identity, and service excellence of the brand.
- Deliver professional training sessions for spa staff, retail partners, and internal teams.
- Educate partners on product knowledge, skincare science and ingredients, treatment protocols, retail selling techniques, and client consultation best practices.
- Facilitate virtual and in-person training programs.
- Support new product launches through educational workshops and demonstrations.
- Ensure partners are confident in delivering brand treatments and recommending products effectively.
- Maintain a strong understanding of industry trends, ingredients, and skincare technology.
- Visit retail partners and spas to support sales teams and strengthen relationships.
- Conduct treatment demonstrations and mini services.
- Support sell-through and retail performance by educating staff and assisting with client consultations.
- Identify opportunities for growth in spa services and retail sales.
- Ensure visual merchandising and treatment spaces align with brand standards.
- Gather competitive insights and market feedback from the field.
- Partner with internal teams to help optimize strategy and execution.
- Travel 70% of time within assigned territory to support spa partners, retailers, and events.
- Attend and support national brand events, education summits, and training conferences.
- Maintain a consistent presence in key markets.
- Manage travel logistics effectively.
Requirements
- Valid Aesthetician license in good standing in home base state.
- Advanced knowledge of facial techniques, skincare ingredients, and treatment protocols.
- Demonstrated ability to build clientele and brand loyalty by delivering personalized and high-touch luxury experiences.
- Experience delivering professional training and education sessions.
- Ability to inspire audiences and deliver education with credibility.
- Ability to engage customers, retailers, and spa partners with presence to drive brand awareness and brand affinity.
- Experience executing brand events or retail activations.
- Ability to drive ROI by planning for events and maximizing opportunities.
- Adaptability.
- Problem solving.
Skills
- Advanced knowledge of facial techniques
- Advanced knowledge of skincare ingredients
- Advanced knowledge of treatment protocols
- Luxury experience curation
- Professional training and education delivery
- Presentation skills
- Relationship building
- Partnership development
- Event execution
- Brand storytelling
- Adaptability
- Problem solving
Location
- Dallas
- Head Office, New York
- Assigned territory
Work Type
- Permanent
- Full Time
Education Level
- Aesthetician license
Salary/Compensations
- $95,000 - $115,000 / year
Benefits
- Paid Time Off
- 401(K) (match 100% of your first 5% of contributions)
- Company Holidays
- Paid Parental Leave
- Generous Staff Discount on all ELEMIS products
- Supplemental Life Insurance
- Basic Life Insurance
- Dental
- Vision
- Commuter Benefits
- Monthly Sweetgreen Credit
About the Company
- Luxury skincare brand
