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About the Role

Represent a luxury skincare brand, driving spa service bookings, delivering exceptional facial treatments, executing brand events, providing professional education, and supporting retail partners. The role requires advanced skincare expertise, strong sales, presentation, and education skills, and the ability to build relationships. Provide field support to increase brand awareness, treatment adoption, retail performance, and service bookings. Extensive travel (approx. 70%) within the assigned territory and periodic travel for national brand events, product launches, and education summits is required.

Responsibilities

Perform luxury brand facial treatments and advanced skincare services.
Deliver signature facial techniques to showcase product efficacy and enhance customer experience.
Drive spa and treatment room bookings through service activation and promotional opportunities.
Train spa partners on treatment protocols, product usage, and service enhancements.
Ensure high standards of service execution, reinforcing brand prestige.
Support spas in optimizing treatment menus and service offerings.
Provide feedback on treatment performance, customer experience, and service trends.
Plan, coordinate, and execute brand events, masterclasses, spa takeovers, and retail activations.
Deliver engaging consumer and professional skincare demonstrations.
Support in-store events, retailer promotions, and VIP client experiences.
Partner with sales teams and retail partners to increase event attendance and booking conversion.
Represent the brand at industry events, trade shows, and national activations.
Ensure all events reflect brand luxury standards, visual identity, and service excellence.
Deliver professional training sessions for spa staff, retail partners, and internal teams.
Educate partners on product knowledge, skincare science, ingredients, treatment protocols, retail selling techniques, and client consultation.
Facilitate virtual and in-person training programs.
Support new product launches through educational workshops and demonstrations.
Ensure partners are confident in delivering brand treatments and recommending products.
Maintain strong understanding of industry trends, ingredients, and skincare technology.
Visit retail partners and spas to support sales teams and strengthen relationships.
Conduct treatment demonstrations and mini services to increase awareness and booking demand.
Support sell-through and retail performance by educating staff and assisting with client consultations.
Identify opportunities for growth in spa services and retail sales.
Ensure visual merchandising and treatment spaces align with brand standards.
Gather competitive insights and market feedback.
Partner with internal teams to optimize strategy and execution.
Travel 70% within assigned territory to support spa partners, retailers, and events.
Attend and support national brand events, education summits, and training conferences.
Maintain consistent presence in key markets for strong brand representation and partner support.
Manage travel logistics effectively while maintaining professionalism.

Requirements

Valid Aesthetician license in good standing in home base state.
Advanced knowledge of facial techniques, skincare ingredients, and treatment protocols.
Demonstrated ability to build clientele and brand loyalty through personalized luxury experiences.
Experience delivering professional training and education sessions.
Ability to engage customers, retailers, and spa partners to drive brand awareness and affinity.
Experience executing brand events or retail activations, planning, and maximizing opportunities.

Skills

Advanced skincare expertise
Strong sales skills
Presentation skills
Education skills
Relationship building
Aesthetician license
Advanced knowledge of facial techniques
Advanced knowledge of skincare ingredients
Advanced knowledge of treatment protocols
Luxury experience curation
Professional training and education delivery
Brand storytelling
Event execution
Adaptability
Problem solving

Location

Head Office, New York
Assigned territory (travel 70%)

Work Type

Permanent
Full Time

Education Level

Aesthetician license

Salary/Compensations

$95,000 - $115,000 / year

Benefits

Paid Time Off
401(K) (match 100% of your first 5% of contributions)
Company Holidays
Paid Parental Leave
Generous Staff Discount on all your favourite ELEMIS products
Supplemental & Basic Life Insurance
Dental & Vision
Commuter Benefits
Monthly Sweetgreen Credit