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About the Role

Alamo Runners support theater guests through food and beverage service. This role involves maintaining high hospitality and safety standards to ensure a safe, clean, distraction-free, and enjoyable environment for guests.

Responsibilities

• Maintains and supports all company safety standards
• Conducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor maps
• Knowledgeable of the Alamo menu and common allergens; takes necessary safety precautions as needed
• Responsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulations
• Checks guest tickets to ensure they are in the correct seat
• Maintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guests
• Anticipates guest needs and monitors notifications for guest requests
• Focuses on supporting guests as needed, while limiting disruptions
• Responsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areas
• Provides support in identifying guest issues and reports them to the management team
• Anticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient service
• Completes tasks with efficiency and a sense of urgency
• Other duties as assigned
• Demonstrates strong teamwork skills
• Knowledgeable of Alamo policies, procedures, and safety standards

Requirements

• Availability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)
• Ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environment
• Ability to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptions
• Ability to lift and carry up to 50 pounds at one time and repeatedly during entire shift
• Ability to stand and walk for extended periods throughout the shift
• Ability to maintain physical stamina and coordination in a fast-paced setting
• Stays up-to-date on all local food/beverage compliance regulations, safety courses, and assigned online trainings
• Reliable transportation
• Prior experience in hospitality/guest services
• Prior food and beverage safety/handling experience

Skills

• Teamwork
• Knowledge of Alamo policies, procedures, and safety standards

Location

• 445 ALBEE SQUARE WEST , BROOKLYN, New York, 11201

Work Type

• Full-time
• Part-time

Experience Level

• Prior experience in hospitality/guest services
• Prior food and beverage safety/handling experience

Salary/Compensations

• $11.35 - $14.35

Benefits

• Fun workplace
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical benefits
• Dental benefits
• Vision benefits
• FSA
• HSA
• Voluntary benefits

About the Company

• Mission: To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
• Core Value: DO THE RIGHT THING - Strive to be a force of good in our company, industry, and the world; stand up for beliefs; start with kindness.
• Core Value: FOSTER COMMUNITY - Value uniqueness, celebrate differences, treat each other with respect, support passions, and help growth. Welcome healthy debate, do not tolerate intolerance. Create neighborhood theaters tied to local community.
• Core Value: BOLDLY GO - Seek new experiences and pursue innovation. Take risks, chart new territory, learn from mistakes, and continuously improve.
• Core Value: GIVE A SH!T - Passionate about creating awesome experiences. Obsess over details, take pride in work, and pursue excellence for guests and teammates.
• Company: Alamo Drafthouse Cinema
• Expanding team, hiring talented people for continued success.