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About the Role

Manage and grow an existing customer portfolio while developing new business opportunities. Build strong relationships, understand customer challenges, and deliver value-driven solutions. This role combines account development with proactive new business generation to support ongoing growth.

Responsibilities

• Manage client portfolio to optimize satisfaction, engagement, retention, and growth
• Drive new business sales by acquiring new clients
• Develop and execute territory and account plans to maximize revenue
• Identify customer challenges and collaborate internally to deliver solutions
• Communicate Cirium’s products and services aligned with customer business objectives
• Understand client requirements, purchasing processes, and decision-making dynamics
• Arrange and lead client and prospect meetings, both in-person and virtually
• Maintain accurate records using Salesforce.com and other sales tools

Requirements

• 5+ years of experience in a revenue-generating role with European Airlines
• Strong understanding and practical application of value-based selling
• Experience in strategic account management or similar roles within aviation, SaaS, or information services
• Proven track record of delivering growth and consistently exceeding targets
• Ability to communicate a clear future vision to customers and stakeholders
• Capability to quickly understand complex data and technology solutions
• Strong communication, relationship-building, and customer focus
• Collaborative team player with effective internal communication skills

Skills

• Value-based selling
• Strategic account management
• Communication
• Relationship-building
• Customer focus
• Internal communication
• Salesforce.com

Location

• London Wall
• Hybrid
• International travel required

Work Type

• Hybrid
• Full-time
• Travel required

Experience Level

• 5+ years of experience

Benefits

• Generous holiday allowance with option to buy additional days
• Health screening, eye care vouchers, and private medical benefits
• Wellbeing programs and life assurance
• Competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel season ticket loan
• Electric Vehicle Scheme
• Optional dental insurance
• Maternity, paternity, and shared parental leave
• Employee Assistance Programme
• Access to emergency care for elderly and children
• RECARES days for charity support
• Employee resource groups with dedicated volunteering time
• Extensive learning and development resources
• Employee discounts through Perks at Work scheme

About the Company

• Cirium is an industry leader in aviation analytics, helping customers understand past, present, and future aviation trends.
• Cirium's mission is to transform the aviation industry by enabling digital transformation for airlines, airports, travel companies, tech giants, aircraft manufacturers, and financial institutions.
• RELX is a global provider of information-based analytics and decision tools for professional and business customers.
• RELX's purpose is to benefit society by developing products that help advance scientific knowledge, improve patient lives, promote the rule of law, prevent fraud, and facilitate market access and transactions.

Equal Opportunity

• Committed to providing a fair and accessible hiring process, with accommodations available for disabilities or other needs.
• An equal opportunity employer: qualified applicants are considered and treated without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.