About the Role
This role, reporting to the Manager, Slots, involves routine maintenance and other assigned duties. It requires collaboration, multi-tasking, and exceptional communication and interpersonal skills. The position ensures adherence to company policies, motivates by example, supports a learning environment, and fosters a safe, welcoming workplace.
Responsibilities
- Maintain and repair slot/video machines and associated progressive meters on gaming floor
- Maintain and repair gaming-related units such as Cage equipment (currency counters) and non-gaming equipment like golf simulators
- Comply with pre-determined internal controls and procedures
- Comply with safety and security standards
- Perform machine installations, moves, and conversions, ensuring proper documentation for regulatory and internal compliance
- Troubleshoot electronic issues
- Ensure compliance with licensing laws, health and safety, and other statutory regulations
- Perform other assigned or directed duties
Requirements
- Ability to successfully obtain a Gaming License
- Ability to pass Slot Technician training
- Ability to troubleshoot electronic equipment
- Must have a professional attitude
- Proven ability and willingness to learn and keep current within the industry
- Ability to work long hours and a flexible schedule
- Ability to work on equipment
- Ability to lift up to 50lbs
Skills
- Collaborative
- Multi-tasking
- Exceptional communication skills
- Exceptional interpersonal skills
- Strong troubleshooting skills
- Strong organizational skills
- Strong analytical skills
- Working knowledge of computer software packages
- Proven team player
- Detailed oriented
- Excellent problem solving skills
- Knowledge of slot operating systems (considered an asset)
- Knowledge of networking (considered an asset)
