About the Role
Join Moo Moo Express Car Wash, a fast-growing company committed to delivering fast, eco-friendly services and exceptional customer care. This role offers a clear roadmap for growth, supporting advancement from Team Member to leadership positions.
Responsibilities
- Provide exceptional customer service.
- Engage potential customers to present monthly unlimited car wash packages.
- Upsell products to existing customers.
- Educate customers on Unlimited Wash Club benefits.
- Greet customers and ensure satisfaction pre/post wash.
- Maintain quality assurance through accurate Quality Control checks.
- Comply with all safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Understand and operate basic retail equipment (computer, POS).
- Pitch memberships to new customers.
- Learn the wash process and equipment.
- Perform other related duties as required and assigned.
Requirements
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for the entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 lbs consistently and up to 50 lbs occasionally.
- Positive attitude, willingness to take direction, and a professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Location
- 2615 London Groveport Rd, Grove City, Ohio, 43123
Education Level
- High school diploma or equivalent
- Current enrollment in high school
Salary/Compensations
- Starting at $15.00/hour
Benefits
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation
- Clear growth and development opportunities across 130+ locations
- Supportive team environment focused on coaching, training, and celebrating wins
- Opportunities to give back through community partnerships and EWC Cares
- 401(k) with company match up to 4%
- Educational reimbursement
About the Company
- Express Wash Concepts (EWC) is one of the nation’s fastest-growing express tunnel car wash operators.
- Parent company of five award-winning brands.
- Founded in 2018.
- Operates 130+ locations across six states.
- Earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years.
- Mission: deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.
Equal Opportunity
- Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
