About the Role
This role is for a subject matter expert and customer champion for your product domain, responsible for bringing TeamViewer’s story to life through high-impact content and messaging. Contributions to positioning, messaging, competitive analysis, product launch management, GTM strategy, sales enablement, and customer/segment insights will drive customer acquisition, growth, and retention. You will partner with Product Managers to ensure products are widely understood internally and valued by customers, with market and customer insights feeding roadmap discussions and clarifying customer use-cases.
Responsibilities
- Partner with product management to champion the customer’s voice from strategic decision-making to tactical activities.
- Conduct market and customer research to refine target markets, segments, and personas, converting data into actionable insights.
- Define strategic product positioning, develop value propositions, and create master messaging.
- Create and contribute to high-value, audience-centric multi-channel content, including blogs, presentations, demos, whitepapers, webcasts/videos, and marketing campaign assets.
- Manage the product launch framework, including asset identification, creation, campaign recommendations, and sales enablement toolkits.
- Define segmentation and personas using data-driven customer insights, and drive go-to-market planning and execution.
- Lead cross-departmental collaboration to ensure consistency in product design, language, and messaging, with a customer focus.
Requirements
- 5+ years of product marketing experience in the B2B IT industry, including time at an established high-tech company.
- Experience marketing IT SaaS solutions with knowledge of remote and endpoint management.
- Proven ability to synthesize complex concepts and champion products and customers.
- Ability to develop positioning and messaging frameworks, compile go-to-market plans, and deliver sales enablement presentations.
- Strong interpersonal skills to interact and influence across Sales, Product, and Marketing teams.
- Experience leading cross-departmental initiatives and managing marketing activities across regions.
- Fluent in English with outstanding written, verbal, and presentation skills.
Skills
- Storytelling
- Complex concept synthesis
- Positioning and messaging framework development
- Go-to-market planning
- Sales enablement presentation delivery
- Interpersonal skills
- Cross-departmental influence
- Written communication
- Verbal communication
- Presentation skills
Work Type
- Hybrid
- Flexible work time
- Remote
Experience Level
- 5+ years of product marketing experience
Salary/Compensations
- Great compensation and benefits packages
- Company achievement bonus or sales bonus
- Company stocks
- Regular salary reviews
Benefits
- Onsite onboarding in HQ office
- Private pension plan (BAV) premiums topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with discounts
- Regular team events and company-wide celebrations
- Open door policy
- No dress code rules
- Frequent all-hands meetings
- Leadership lunches
- Hybrid and flexible work time with up to 50% home office
- Work From Abroad Program (up to 40 days outside contracting country)
- Diversity initiatives (c-a-r-e)
About the Company
- TeamViewer provides a leading Digital Workplace platform that connects people with technology, enabling, improving, and automating digital processes.
- Our software solutions harness the power of AI and shape the future of digitalization.
- Hundreds of millions of users and approximately 645,000 customers across all industries rely on our products and technologies.
- With over 1,900 employees worldwide, we foster a dynamic work environment that celebrates diverse perspectives and talents.
Equal Opportunity
- TeamViewer is an equal opportunities employer committed to building an inclusive culture where everyone feels welcome and supported.
- We celebrate diversity as a core value, understanding that our diverse, values-driven culture makes us stronger.
- We enable employees to grow both personally and professionally in an open and embracing workplace environment, regardless of gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
- Accommodations or adjustments during the application or hiring process, including interview or onboarding support, can be requested from your Talent Acquisition Partner.
