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About the Role
A Charlotte Tilbury Retail Expert is central to our stores and counters, empowering customers to be their most beautiful selves. This is achieved by combining expert artistry skills, exceptional product knowledge, and a passion for building lasting emotional connections, adapting style to suit customer needs.
Responsibilities
- Achieve and exceed KPIs
- Build solid relationships with team members and management
- Contribute to teamwork
- Champion world-class artistry
- Provide impeccable customer experience
- Act as a Charlotte Tilbury brand ambassador
- Share product knowledge with customers
- Adhere to company grooming standards
Requirements
- Ability to work at a fast pace
- Driven to achieve goals and excel
- Exceed expectations
- Passion for the Charlotte Tilbury brand
- Desire to be part of a disruptive and growing beauty brand
Skills
- Expert artistry skills
- Exceptional product knowledge
- Building lasting emotional connections
- Adaptability
- Makeup application
- Ability to adapt makeup style to different customer needs
Location
- Stratford
- Onsite
Work Type
- 40 Hours per week
- Full-time
- Permanent
- Contract
Experience Level
- Some experience as a Sales Advisor (ideal)
- Experience in a fast-paced environment (beauty, retail, or FMCG) (ideal)
Education Level
- NVQ-3 in Beauty Therapy (ideal)
Benefits
- On-the-job training
- Opportunity to attend Charlotte’s Magic Academy
- Opportunity to disrupt processes positively
- Voice heard within the company
- Inclusion in company celebrations
- Scope for growth and progression
- Support for personal development
- Exclusive access to product launches
- Full Charlotte Tilbury look upon passing probation
- Staff discount
- Access to Tilbury Treats rewards platform (discounts on gym memberships, cinema tickets, etc.)
About the Company
- Founded by British makeup artist, Charlotte Tilbury MBE, in 2013.
- Revolutionised the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range.
- Continues to break records across countries, channels, and categories.
Equal Opportunity
- Charlotte Tilbury's mission is to empower everybody in the world to be the most beautiful version of themselves.
- The company supports this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into its growing global workforce.
- This approach better serves communities, customers, employees, and recruitment candidates.