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About the Role

The customer is central to our operations, with millions relying on our products daily. We seek a manager to solve critical problems and deliver value for the future of our business.

Responsibilities

• Plan and promote compliance system development and enhancement.
• Conduct compliance monitoring and analysis, proposing improvements to strengthen the compliance framework.
• Perform compliance reviews for business initiatives and projects, ensuring adherence to regulatory requirements, fiduciary duties, and customer-centric operations.
• Plan, design, and operate internal compliance awareness programs and training.
• Identify company-wide issues with a compliance focus, plan and promote improvements, and collaborate with sales, operations, and other related departments.
• Coordinate and adjust with regional compliance for the deployment of global and regional compliance frameworks and initiatives.

Requirements

• Experience in legal or compliance operations within the insurance industry or financial institutions, or project experience in financial business compliance or business planning/improvement at a consulting firm.
• Sufficient knowledge and experience regarding laws and regulations related to the insurance business is desirable.
• Logical thinking ability.
• Eagerness to persistently solve problems.
• Eagerness for process design and improvement.
• Growth and challenge mindset to adapt to new regulations and technologies.

Skills

• Data analysis skills
• Presentation skills
• Native Japanese language proficiency
• Business-level English proficiency (desirable)

Location

• Hatsudai Headquarters, Tokyo Opera City Tower 30F, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-1430
• Remote work 1-2 times per week possible after initial in-office period

Work Type

• Hybrid
• Full-time
• Full flextime system
• Work-from-home system
• Complete two-day weekend system (Saturday and Sunday)

Experience Level

• Experienced professional

Salary/Compensations

• Salary commensurate with experience and ability, preferential treatment based on company regulations.
• Commuting expenses provided (per company regulations).
• Variable bonus once a year (based on individual and company performance).

Benefits

• Comprehensive social insurance (health insurance, employee pension insurance, employment insurance, worker's accident insurance)
• Benefit One (company benefit program)
• Various training programs (including English and Japanese language training)
• Childcare and family care leave system
• Babysitter support system
• Wiwiw system (return-to-work support system after childcare leave)
• Retirement allowance system
• Public holidays
• Year-end and New Year holidays
• Paid leave
• Special consecutive leave
• Anniversary leave

About the Company

• Manulife Financial Corporation is a leading international financial services provider, helping people make decisions easier and lives better.
• Our mission is to make decisions easier and lives better.
• We are dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.
• Our ambition is to be the most digital, customer-centric global company in our industry.
• Recognized as a 2024 Gallup Exceptional Workplace Award Winner.
• Named one of Forbes World’s Best Employers 2023.
• Awarded Best Companies to Work for in Asia 2023.
• Recognized as one of Canada’s Top 100 Employers (2024).
• Included in Bloomberg’s 2023 Gender-Equality Index.

Equal Opportunity

• Manulife is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop, and retain a workforce as diverse as the customers we serve, fostering an inclusive work environment.
• We are committed to fair recruitment, retention, advancement, and compensation, administering all practices and programs without discrimination based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
• Our priority is to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants requesting reasonable accommodation during the application process. To request a reasonable accommodation, contact hr@manulife.com.