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About the Role

We're looking for an Insight Analyst to join our Analytics & Insight team and help drive data-informed decision-making across Moonpig UK. This is an exciting opportunity for someone with a strong analytical mindset who is looking to develop their technical and commercial skills within a fast-paced e-commerce business. Working closely with Analytics Managers and stakeholders across the organisation, you'll support the delivery of high-quality analysis, reporting and actionable insights that help improve performance across trading, marketing, customer behaviour and product performance. You'll play a key role in turning data into meaningful stories, ensuring insights are accessible, accurate and impactful while building a strong foundation in analytics and commercial thinking.

Responsibilities

• Support analysis across key business areas including trading, marketing, customer behaviour, and product performance.
• Translate data into clear, actionable insights, identifying trends, anomalies, and opportunities.
• Deliver ad-hoc analysis to answer business questions and support decision-making.
• Explore datasets proactively to uncover patterns, opportunities, and potential issues.
• Partner with teams across Trading, Marketing, Product, and Finance to understand analytical needs.
• Present findings clearly and confidently to non-technical audiences.
• Support stakeholders by providing timely analysis that meets business operations pace.
• Break down business questions into structured analytical approaches.
• Ensure all analysis and reporting outputs are accurate, reliable, and well validated.
• Contribute to the development and improvement of dashboards, queries, and analytical workflows.
• Collaborate with Data Engineering and Business Intelligence teams to understand data sources and maintain consistency.
• Identify opportunities to improve, automate, and streamline recurring reporting and processes.
• Continuously develop technical capabilities, including SQL and BI tools, alongside commercial understanding.
• Seek feedback and apply learnings to improve performance and effectiveness.
• Contribute positively to team discussions, knowledge sharing, and collaborative problem-solving.
• Take ownership of assigned work, delivering high-quality outputs to agreed deadlines.
• Demonstrate curiosity about the business and how analytics contributes to commercial performance.

Requirements

• Experience in an analytics, data, or similar role, with internships and relevant academic projects considered.
• Degree in a quantitative discipline such as Mathematics, Economics, Computer Science, or Engineering.
• Basic to intermediate SQL skills.
• Strong Excel capability.
• Familiarity with BI tools such as Tableau or similar visualisation platforms.
• Exposure to Python or R is advantageous but not essential.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to communicate data and insights clearly and concisely to a range of audiences.
• Interest in understanding commercial drivers and how businesses make decisions.
• Effective organisational and time management skills with the ability to manage multiple priorities.
• Collaborative approach with the ability to build positive working relationships across teams.
• Reliable and accountable, delivering work accurately and on time.
• Growth mindset with a genuine curiosity to learn, develop, and continuously improve.

Skills

• SQL
• Excel
• BI tools
• Tableau
• Python
• R
• Analytical skills
• Problem-solving skills
• Communication skills
• Organisational skills
• Time management skills
• Collaboration

Location

• London
• Hybrid (1-2 days in office)

Work Type

• Hybrid

Experience Level

• Experience in an analytics, data, or similar role
• Internships and relevant academic projects considered

Education Level

• Degree in a quantitative discipline (e.g., Mathematics, Economics, Computer Science, Engineering)

Salary/Compensations

• Competitive Salary

Benefits

• Competitive Pay
• Bonuses
• Generous pension plans
• Staff discounts
• Private healthcare (UK)
• Mental health support
• Dog-friendly offices (London & NL)
• Generous holidays
• Hybrid working (1-3 days in office, depending on role/team)
• Up to 20 days of international working
• Learning allowances
• Coaching
• Development programs

About the Company

• Moonpig Group, home to Moonpig, Greetz, Red Letter Days, and Buyagift, aims to make people feel loved, celebrated, and remembered.
• We help people stay close through cards and gifts, regardless of distance.
• Leading the online gifting revolution with brilliant products, clever tech, and heart.
• Our platform facilitates creating meaningful moments with personal touches and careful delivery.
• We spread joy, spark smiles, and make every celebration special.
• Our values guide our work and support, fostering a thriving environment for people and ideas.
• Join us to make an impact, bring your spark, and be part of something meaningful.

Equal Opportunity

• Moonpig Group is committed to creating a workplace where everyone feels they truly belong.
• We celebrate individual uniqueness, including background, work style, and personal priorities.
• Support is provided for diverse needs, such as flexible hours for working parents and specific styles for neurodiverse colleagues.
• Feeling valued and included enables thriving for individuals and the company.
• Employee-led groups, including LGBTQ+, Gender Balance, Neurodiversity, and EMBRACE communities, along with a Group-wide EDI committee, drive inclusivity.
• These teams ensure every voice is heard and every idea has a place.
• Diversity fuels creativity, innovation, and connection, and we are committed to continuous progress.
• We build a culture where everyone feels safe, supported, and free to be their authentic selves.
• Applicants are encouraged to use their preferred name and share pronouns if comfortable.
• Reasonable adjustment requests for the interview process can be noted on the application or discussed with the Recruiter.