About the Role
Join Titan Wealth, a fast-growing wealth management business, as an Internal Communications Manager. This high-impact role involves owning and shaping the internal communications function from the ground up. Work closely with senior leadership to develop and deliver a best-in-class internal communications strategy, keeping employees informed, engaged, and aligned, especially during periods of growth and change. The role requires a confident communications professional to bring the “One Titan” narrative to life across a diverse and geographically distributed workforce.
Responsibilities
- Develop and own the internal communications strategy, supporting business objectives, values, and culture.
- Build and manage a structured annual communications calendar aligned to business milestones, people moments, and strategic priorities.
- Establish frameworks, channels, and processes for timely, consistent, and effective communication.
- Write, edit, and produce high-quality communications across various formats, including emails, leadership messages, intranet articles, briefing materials, video scripts, and presentations.
- Own and manage Titan's internal channels (intranet, email, messaging platforms), ensuring they are engaging, up to date, and fit for purpose.
- Develop and evolve an authentic, clear, and culture-reflective tone of voice for internal communications.
- Act as a trusted communications partner to the Executive Leadership Team, providing strategic counsel and drafting support.
- Lead communications planning and delivery for organisational change programmes, including acquisitions, integrations, restructures, and new business initiatives.
- Manage sensitive and complex communications with discretion, sound judgement, and empathy.
- Support the design and delivery of employee engagement initiatives, including town halls, all-hands meetings, leadership Q&As, and recognition programmes.
- Partner with the People & Culture team to amplify the employee experience, from onboarding communications to culture and values campaigns.
- Use data and feedback to measure communications effectiveness and continuously improve.
- Build strong relationships across all business levels, acting as a trusted advisor and communications resource.
- Collaborate with Executive Committee (ExCo), Shared Services functions, and client-facing teams to ensure internal and external messaging is aligned.
- Support communications activity tied to strategic partnerships and sponsorships, translating external brand commitments into compelling internal narratives.
Requirements
- At least 5+ years’ experience in an internal communications role.
- Proven track record of developing and delivering strategic internal communications programmes end-to-end.
- Demonstrable experience partnering effectively with senior stakeholders.
- Strong understanding of channels, messaging, and engagement best practice.
- Natural storyteller, passionate about bringing the “One Titan” narrative to life.
- Relevant hands-on experience (marketing qualification not essential).
- Significant experience in an internal communications role, ideally within financial services, professional services, or another regulated industry.
- Proven track record of developing and delivering internal communications strategies in a complex, multi-site, or fast-growth organisation.
- Demonstrable experience leading communications through periods of significant change, including M&A activity.
- Excellent written and verbal communication skills with the ability to adapt tone and style for different audiences and formats.
- Strong editorial judgement, able to distil complex information into clear, engaging content.
- Background in a regulated environment (advantageous).
- Experience working in a wealth management, financial planning, or investment management environment (desirable).
- Familiarity with intranet platforms (e.g., SharePoint) and employee engagement tools (desirable).
- Experience supporting or managing communications for sponsorship or brand partnership programmes (desirable).
Skills
- Confident communications professional
- Confident stakeholder manager with credibility and gravitas to advise and influence at senior levels
- Creative thinker who can bring ideas to life through compelling storytelling
- Highly organised with the ability to manage multiple priorities and deliver at pace without compromising on quality
- Commercially aware, understands how communication supports business performance and growth
- Proactive, self-sufficient, and comfortable building processes where none currently exist
- Collaborative team player with a positive, solutions-focused outlook
- Excellent written communication skills
- Excellent verbal communication skills
- Strong editorial judgement
Location
- London office (regular presence expected)
- Open to candidates based outside London
- Geographically distributed workforce
Work Type
- Full-time
- Hybrid working
Experience Level
- At least 5+ years’ experience
- Significant experience
Education Level
- Relevant hands-on experience is critical
- Marketing qualification not essential
- Further education and training support
Salary/Compensations
- Competitive salary
- Discretionary bonus scheme
- Discretionary performance related bonus
Benefits
- Dynamic work environment full of opportunity
- Individual and team initiative and contribution encouraged
- Genuinely exciting, high-growth environment where work will have real and visible impact
- Direct access to and visibility with senior leadership from day one
- Opportunity to build and shape a function from the ground up with support
- Pension contribution
- Private healthcare
- Hybrid working with flexibility to support work-life balance
- Professional development and continuing education support
- Access to exclusive events through Titan's sports and corporate partnerships
- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
- 25 days Annual Leave + public holidays
- Buy and sell holidays up to 5 days
- Office Christmas close (3-days)
- Group life insurance
- Income protection insurance
- Confidential Employee Assistance Programme
- 2 days per year for voluntary work
- Lots of flexible benefits to choose from
About the Company
- Titan Wealth is a fast-growing wealth management business in the UK and internationally.
- Evolved a fairer, more efficient, and effective business model.
- Structured to deliver leading advice-led wealth management services.
- Aims to give financial advisers and their clients the best opportunity to fulfil their dreams and ambitions.
- Provides a dynamic work environment that encourages individual and team initiative and contribution.
- Committed to delivering better outcomes for clients over the long term.
- Employees are talented people, distinguished by excellence.
- Embraces Company values of Creativity, Commitment, and Collaboration.
Equal Opportunity
- The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us.
- Committed regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation.
- Believes that a diverse team allows for the best possible outcomes for clients and team members.
- Strives to provide equal opportunities in all aspects of the workplace.
- Equal opportunities in recruitment and career advancement, pay and benefits, training and development opportunities, and other job-related activities.
