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About the Role
Responsible for delivering excellent customer service, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role involves learning all aspects of car wash operation and following standard procedures.
Responsibilities
- Lead by example and foster a team-oriented environment.
- Maintain a positive, customer-focused workplace.
- Provide top-notch customer service by educating and assisting customers in selecting car wash options.
- Sell membership plans and wash packages.
- Safely guide customer vehicles into the wash tunnel.
- Maintain a friendly and professional approach.
- Keep the entire facility spotless.
- Maintain the car wash, tunnel, back room, and vacuum lot.
- Ensure every area is clean, organized, and guest ready.
- Learn and execute opening and closing procedures.
- Perform wash quality checks.
- Perform basic equipment troubleshooting.
- Notify management of deposit pickups or cash deliveries.
Requirements
- Must be 18 years of age or older due to safety regulations.
- Able to lift up to 50 pounds.
- Able to stand for long periods of time.
- Passionate about delivering exceptional service.
- Enjoys working collaboratively.
- Ready to take on new challenges with enthusiasm and a solution-oriented approach.
- Comfortable working in an outdoor environment across various weather conditions.
- Comfortable working in fast-paced settings.
- Available to work early evenings.
- Available to work weekends.
- Able to adapt to scheduling needs.
Benefits
- Competitive Compensation in Base and Bonus Potential.
- Comprehensive Health Benefits (Medical, Dental & Vision).
- Paid Time Off.
- Company Paid Holidays.
- 401(k) Retirement Plan with Company Match.
- Company-Paid Life Insurance.
- Pathways to Advancement.
- Free Weekly Car Washes.
About the Company
- WhiteWater Express is a company built on respect, communication, and a passion for people.
- Dedicated team members are leaders within the company.
- Personal growth is key to organizational success.
- Rapidly growing business.
- Employees are our most valuable asset.
- We employ the best people in the service industry who embrace new challenges with enthusiasm.
- Offers professional development with advancement opportunities in a fast-growing organization.