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About the Role
GLG is seeking Mandarin Speaking Associates to provide best-in-class client service in a performance-driven, team-oriented environment. Associates drive GLG's Insight Network, connecting leading professionals from financial services, consultancies, and corporations with essential insights. The role involves fast-paced communication, direct engagement with clients, and expert interaction. Associates should possess natural curiosity, strong critical thinking, and a competitive spirit. Through robust onboarding and training, Associates gain agency over project delivery, client relationship-building, and expert engagement, quickly owning the project lifecycle and developing top-tier project management and communication skills with ongoing coaching.
Responsibilities
- Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions
- Own client projects from start to finish, including scoping, expert recruitment, and delivering high-quality outcomes
- Collaborate with colleagues, managers, and internal stakeholders to maximize commercial outcomes, grow revenue, and ensure account retention
- Uphold GLG’s compliance framework and company values
- Excel in a fast-paced, demanding, and highly collaborative global environment
Requirements
- Bachelor's degree or higher
- 0-3 years of work experience in client-facing, sales, or account management roles
- Demonstrated critical thinking and creative problem-solving skills
- Excellent communication and interpersonal skills, including comfort with phone-based outreach
- Ability to work independently and collaboratively in an ever-changing, fast-paced environment
- Receptive to close coaching and feedback
- Ability to multitask and prioritize effectively with attention to detail
- Hustle and tenacity to delight clients
- Appreciation for data and understanding numbers
- Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs
Skills
- Mandarin Speaking
- Client service
- Critical thinking
- Communication
- Negotiation
- Project management
- Account management
- Commercial skills
- Creative problem-solving
- Interpersonal skills
- Phone-based outreach
- Multitasking
- Prioritization
- Attention to detail
- Data appreciation
- Understanding numbers
Work Type
- Full-time
- Flexible and extended hours
Experience Level
- 0-3 years of work experience
Education Level
- Bachelor's degree or higher
About the Company
- GLG is the world’s leading platform for trusted human expertise.
- We connect global decision-makers, from hedge fund managers and private equity partners to Fortune 500 strategy leaders, with authoritative voices to answer critical questions.
- At GLG, employees are an extension of clients' core teams, working at the intersection of industries and global markets.
- Operating within the industry’s most trusted research environment, GLG helps clients capture nuanced perspectives for smarter, faster business outcomes.
- GLG is a global team of pragmatic problem-solvers mirroring the intensity of the markets served.
- The company seeks individuals driven by intellectual curiosity and a bias toward action to reinvent the industry it invented.
Equal Opportunity
- Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.