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About the Role

Support a key client as an Information Management Analyst, enabling effective information access, governance, and use across the organization. Play a pivotal role within the Information Management team, collaborating with project teams, operations, and digital specialists to embed standardized, compliant, and efficient ways of working. Act as a focal point between delivery teams and Risk & Assurance to ensure effective information lifecycle management. This role combines operational delivery, governance, and digital enablement, focusing on enterprise document management platforms, data quality improvement, and enhancing information structuring for decision-making.

Responsibilities

Provide operational support for enterprise document management systems (e.g., Assai, Controlled Library, SharePoint-based platforms)
Support document control practices including metadata, classification, and lifecycle management
Assist with migrations from legacy systems and shared drives into approved enterprise platforms
Identify and remediate duplicate, obsolete, or non-compliant content
Apply and reinforce Information Management standards, governance, and procedures
Support audits, reporting, and health checks of IM practices
Act as a point of contact for IM queries, providing guidance and user support
Support training delivery, user guides, and adoption activities to drive engagement
Contribute to IMaaS delivery activities, enhancements, and continuous improvement initiatives

Requirements

Experience in Information Management, Document Control (ideally Assai), or Digital Operations roles
Understanding of document management principles and information governance
Experience supporting enterprise digital platforms (e.g., EDMS, SharePoint, Microsoft 365)
Experience working with sensitive data within GDPR frameworks
Experience with Assai, Renewables Controlled Library, or similar EDMS platforms (Desirable)
Knowledge of ISO 19650 standards (Desirable)
Experience within renewables, engineering, or asset-based environments (Desirable)
Experience supporting system rollouts, enhancements, or data/content migrations (Desirable)
Understanding of information risk, audit, or regulatory environments (Desirable)

Skills

Strong organisational skills and attention to detail
Ability to manage multiple priorities within a service-based environment
Strong communication and stakeholder engagement skills

Work Type

Flexible working

Experience Level

Experience in Information Management, Document Control (ideally Assai), or Digital Operations roles

Salary/Compensations

Competitive Salary

Benefits

Personalised Career Development: customised development plan, learning and development opportunities, culture that encourages growth
Flexible work arrangements
Generous annual leave allowance
Enhanced family friendly benefits
Pension scheme
Access to private health, well-being, and insurance schemes
Employee assistance programme
Discounted cash plan

About the Company

Sword is a leading provider of business technology solutions within the Energy, Public, and Finance Sectors, driving transformational change for clients. We use proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications. We are passionate about using technology to solve business problems, partnering with clients to help achieve their goals.

Equal Opportunity

Sword is dedicated to fostering a diverse and inclusive workplace and is an equal opportunities employer, ensuring all applicants receive fair and equal consideration for employment. We encourage applications from individuals who may not meet every requirement but possess relevant skills and experience. We embrace diversity, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. We can support adjustments to make the hiring process more accessible; please inform our talent acquisition team when you apply.