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About the Role
This role is pivotal in ensuring a safe working and shopping environment, overseeing shifts to cultivate a great experience for colleagues and customers. The goal is to make every customer count, ensuring B&Q is a place colleagues love to work and customers love to shop.
Responsibilities
- Ensure smooth day-to-day store operations.
- Deploy colleagues effectively to enhance customer experience.
- Serve as the primary contact for customers and colleagues.
- Maintain store safety at all times.
Requirements
- Passion for customer satisfaction.
- Ability to maintain a global view of store operations.
- Safety-conscious with attention to detail for compliance.
- Enjoy interacting with colleagues and working collaboratively.
- Ability to energize and motivate team members.
- Confidence to make autonomous, customer-focused decisions quickly.
Location
- Croydon
- Onsite
Work Type
- Full-time
- 36.75 hours per week
- Permanent contract
- Keyholder position
- Shifts ranging from 5am to 10pm
Salary/Compensations
- £27,709.50 per annum (full-time equivalent, exclusive of £1.07 per hour store-specific location allowance)
Benefits
- Pension scheme
- 6.6 weeks holiday
- ShareSave options
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Company
- Empower millions of customers with ideas, advice, tools, and confidence to create homes they love.
Equal Opportunity
- Committed to fostering a diverse and representative workplace where everyone belongs and has equal opportunities.
- Access to colleague and ally networks supporting diversity and inclusion.
- Recruitment adjustments available by contacting recruitment@b-and-q.co.uk.