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About the Role

The Education team empowers customers, partners, and the community to develop Workato platform skills, from basic recipes to advanced automations. This hands-on role involves designing and delivering technical training content, both live in-person and through video, to provide a strong foundation for users. The role requires an instructional design mindset, deep technical understanding, and up to 30% travel for in-person sessions.

Responsibilities

Create training content covering Workato core architecture, recipe design, best practices, and common patterns.
Deliver in-person training via instructor-led sessions, bootcamps, workshops, and hands-on labs.
Produce high-quality training videos and on-demand content for a global audience.
Apply instructional design principles to structure curricula, lab guides, and job aids.
Partner with product, engineering, and subject matter experts to maintain content accuracy.
Gather feedback to refine and improve content and delivery.
Build practical, real-world exercises and use cases for hands-on skill application.

Requirements

Minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies.
Workato certification or ability to earn it shortly after joining.
Demonstrated experience creating technical training content (curricula, lab guides, tutorials, how-to materials).
Proven ability to deliver engaging instructor-led training in person to technical and business audiences.
Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools.
Willingness and flexibility to travel up to 30% of the time.
Bachelor's degree or equivalent practical experience.
Instructional design mindset, structuring content around clear learning objectives.
Excellent verbal and written communication skills, simplifying complex technical concepts.
Strong organizational skills and ability to manage multiple content and delivery projects.

Skills

Technical training
Instructional design
Technical enablement
Workato certification
Workato recipes and automations development
Technical training content creation
Instructor-led training delivery
Video creation and editing tools
On-demand learning content production
Verbal communication
Written communication
Organizational skills
Project management

Location

Travel up to 30%

Experience Level

Minimum of 3 years of experience

Education Level

Bachelor's degree or equivalent practical experience

About the Company

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
A leader in Enterprise MCP and trusted by 50% of the Fortune 500.
Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
Provides enterprise-grade security and continuous innovation, offering a trusted foundation for automation and AI operationalization.
Fosters a flexible, trust-oriented culture empowering ownership.
Driven by innovation and seeks team players to actively build the company.
Balances productivity with self-care.
Named an “enterprise startup to bet your career on” by Business Insider.
Recognized by Forbes’ Cloud 100 as one of the top 100 private cloud companies globally.
Ranked 17th fastest growing tech company in the Bay Area and 96th in North America by Deloitte Tech Fast 500.
Ranked #1 best company for remote workers by Quartz.