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About the Role

This role is at the forefront of creating how AI is deployed at Fetch, owning AI governance and information security end-to-end. It involves shaping the AI capability, ensuring what is shipped is safe, trusted, and delivers compelling value within the pet ecosystem. The position focuses on turning raw AI models into secure, trusted solutions, recognizing that security and AI governance are intertwined conversations at Fetch.

Responsibilities

Lead Fetch’s AI governance and control systems across the business.
Lead Fetch's ISMS and security posture across the business.
Ensure every AI model and information system is monitored and auditable.
Drive best practices implementation across the business, including certification standards.
Translate regulatory and compliance obligations into operational competitive advantages for a rapidly scaling startup.
Define deployment standards, judgment, and guardrails for AI systems before they go live.
Develop a unified InfoSec and AI governance operating model, including a single framework, risk register, and control set.
Establish an AI assurance program with pre-deployment risk assessment, red-teaming, adversarial testing, evaluation loops, drift monitoring, and decommissioning triggers.
Implement system-level guardrails, such as blocking secrets, scoping service-account access, enforcing risk-register compliance automatically, and pushing security to the code level.
Ensure third-party InfoSec and AI risk discipline through diligence on models and vendor stacks.
Support incident response readiness, resiliency, and business continuity.
Implement security tooling for incident logging, automatic security event summaries, and seamless monitoring across systems.
Plan and deploy resources efficiently to align with Fetch's strategy and scale-up ambitions.

Requirements

5+ years of positive impact in information security.
Demonstrated technical capability in standing up frameworks, classifying models and systems by risk, and defending decisions.
Pragmatic, outcomes-driven builder who prioritizes shipping controls.
Clear communicator capable of briefing executives and collaborating with frontline operations.
Experience with ISO 27001 and/or ISO 42001 implementation.
Experience in regulated environments (financial services, insurance, health, or similarly scrutinized).

Skills

Information security management
AI governance
ISMS leadership
Security posture management
Technical capability in framework implementation
Risk assessment and management
Regulatory compliance
Deployment standard setting
AI assurance program development
System-level guardrail implementation
Third-party risk management
Incident response
Business continuity
Security tooling implementation
Resource allocation
Communication
ISO 27001 implementation
ISO 42001 implementation
Experience in regulated environments

Location

Sydney
Hybrid

Work Type

Hybrid

Experience Level

5+ years in information security

Salary/Compensations

Competitive Series A salary
Meaningful equity upside

Benefits

Competitive Series A salary
Meaningful equity
Hybrid working (3 days Sydney office, flexible WFH)
Latest MacBook Pro and a top setup
Two team retreats each year
Office dogs for cuddles and interruptions
Bean to cup coffee machine
Unlimited fruit and snacks
Toblerone on-tap
Unlimited AI tooling

About the Company

Fetch is how modern pet parents give their pets the best care.
One pink app for insurance, health, and care – easy, fair, and kinda fun.
Raised Series A from Lightspeed and Airtree.
Rated #1 by Choice Magazine.
Growing fast.
Ambitious, collaborative, and genuinely enjoy building together.
Team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.
Value unexpected perspectives and people who think differently.
Work on a product genuinely loved by tens of thousands of pets, pet parents and vets.