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About the Role

Citi is a leading global bank providing diverse financial services across 160+ countries, committed to responsible financial services, ethical standards, and diversity. Its Securities Services business offers global custody, fund, issuer, and execution services. This Product Manager role supports the Fund Services business strategy, focusing on technical data elements, curation, and delivery for APAC Client and Regulatory Reporting, Fund Accounting, Financial Reporting, Tax, and Performance Reporting. The role also involves product design and delivery using AI platforms for APAC clients, developing product plans, identifying market opportunities, and expanding market share. The individual will coordinate through product life cycles and collaborate with Finance, Business Execution Services, and Product Development.

Responsibilities

Oversee the strategic roadmap for assigned programs, including development, launch, and sales engagement to maximize benefit.
Contribute to achieving acquisition targets and managing product financial performance, including revenue and expenses.
Oversee day-to-day product management for core products, focusing on delivery, client experience, and communication strategies.
Help the team prioritize, negotiate, and remove obstacles to achieve business results.
Contribute to the localization and implementation of global Fund Accounting and Administration strategies within APAC.
Identify areas for differentiation in APAC operations and clients, supporting execution to realize value from differentiated capabilities.
Provide APAC-specific insights to influence global strategy and product direction.
Define and execute the data access and distribution strategy for APAC clients, including delivery mechanisms, entitlement frameworks, and client-facing data services.
Identify and develop new data distribution channels and self-service access models to reduce operational dependency and enhance client experience.
Advance the adoption of a unified data model across APAC, enabling AI-powered analytics, improving data accuracy, and reducing operational risk.
Own the client reporting experience for APAC, ensuring consistency, reliability, and accuracy across all fund administration deliverables.
Support the end-to-end delivery of transformation programs and projects within APAC, ensuring timely and high-quality outcomes, especially those driven by AI platforms.
Identify and execute opportunities and remediate product gaps to maintain business competitiveness.
Drive innovation by collaborating with external partners/alliances to develop products and manage vendor relationships.
Appropriately assess risk in business decisions, considering the firm's reputation and safeguarding Citigroup.
Work closely with the Business Execution team to manage key business metrics, including financial performance, client satisfaction, risk, and control.
Assist in consolidating information from multiple sources (sales, finance, client coverage, risk, operations, technology) to create a comprehensive view of business performance.

Requirements

5-10 years of relevant experience.
Experience managing across multi-function and/or global business.
Functional experience in marketing, product development, or data analytics.
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
Consistently demonstrates clear and concise written and verbal communication.
Demonstrated analytical, problem-solving, and decision-making skills.
Team player.
Demonstrated project management skills.
Self-motivated, independent, multi-tasker, willing and able to take ownership of various parts of an initiative.
Ability to dig into the details and process flows.
Flexible – demonstrated experience working effectively with multiple stakeholders.
Interest and experience in the financial services industry, preferably in technology and data.
Experience with Data Modelling, lineage, and hygiene standards.
Experience with agentic AI frameworks, large language models, or AI-driven automation in an operations or reporting context.
Strong technical understanding of regulatory reporting frameworks, fund accounting principles, financial reporting standards, tax reporting requirements, and performance and risk measurement methodologies.
Proven experience with data architecture, data governance, and data quality initiatives, particularly in the context of financial data for APAC markets.

Skills

Data Modelling
Data lineage
Data hygiene standards
Agentic AI frameworks
Large language models
AI-driven automation
Regulatory reporting frameworks
Fund accounting principles
Financial reporting standards
Tax reporting requirements
Performance and risk measurement methodologies
Data architecture
Data governance
Data quality initiatives
Marketing
Product development
Data analytics
Project management

Location

APAC
Australia

Work Type

Full time

Experience Level

5-10 years of relevant experience

Education Level

Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

About the Company

Citi is a leading global bank with approximately 200 million customer accounts, operating in over 160 countries and jurisdictions.
Citi provides a broad range of financial products and services to consumers, corporations, governments, and institutions, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Core activities include safeguarding assets, lending money, making payments, and accessing capital markets on behalf of clients.
Citi's mission is to serve as a trusted partner by responsibly providing financial services that enable growth and economic progress.
Citi strives to earn and maintain client and public trust by adhering to the highest ethical standards and making a positive impact on communities.
Diversity is a key business imperative and a source of strength at Citi, aiming for a workforce that reflects client diversity at all levels.
Citi fosters a culture where individuals are promoted based on merit, respect for others is valued, and development opportunities are widely available.
As part of Citi’s Services business, Securities Services is a global business providing Custody, Fund Services, Issuer Services, and Execution Services.
Securities Services caters to global asset managers, pension funds, insurance companies, banks, and financial intermediaries.
Securities Services operates the largest custody network globally with a presence in 60+ countries.

Equal Opportunity

Citi is an equal opportunity employer.
Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Persons with a disability needing reasonable accommodation to use search tools and/or apply for a career opportunity can review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.