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About the Role

Represent Ada as the initial client contact, becoming an expert in communicating AI Agent value. Consult with prospective clients across industries to understand business challenges and demonstrate Ada's solutions. Participate in a training program to gain product knowledge and utilize AI-powered sales tools for efficient outreach. This role offers the opportunity to impact Ada's growth and client success.

Responsibilities

Craft and deploy personalized omnichannel campaigns to prospective clients.
Qualify prospective clients via video and phone calls.
Become an Ada product expert.
Develop and optimize outbound prospecting strategies.
Utilize modern sales tools including Outreach, LinkedIn, Gong, Vidyard, and Salesforce.
Collaborate with Account Executives to build long-term client relationships.

Requirements

Excellent written and verbal communication skills.
Results-driven with a team-oriented mindset.
Deeply curious, receptive to feedback, and eager to learn in an accelerated environment.
Highly motivated and enjoys making cold calls.
Creative and adaptable, demonstrating outside-the-box thinking.
Previous SaaS experience is a plus.

Skills

Written communication
Verbal communication
Cold calling
Creativity
Adaptability
Outreach
LinkedIn
Gong
Vidyard
Salesforce

Location

Remote-First
In-Person Friendly (local hub)

Work Type

Full-time
Permanent

Experience Level

Previous SaaS experience (a plus)

Benefits

Unlimited vacation
Comprehensive benefits (extended health, dental, vision, travel, life insurance)
Wellness account
Employee & Family Assistance Plan
Flexible work schedule
Remote-first, in-person friendly work options
Learning & Development budget
Work from Home budget
Access to cutting-edge AI tools
Hands-on experience with LLMs
Opportunity to work in a thriving AI industry

About the Company

Ada is an AI customer service company focused on making customer service extraordinary for everyone.
The company aims to raise the standard of quality customer service at scale for enterprise companies.
Ada provides an AI transformation platform and partner, combining strategic expertise with powerful AI agent management technology.
Ada resolves 83% of customer conversations through automation, giving teams more time and companies more resources for growth.
Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands.
Backed by over $250M in funding from tier-one investors, Ada is a pioneer in AI customer service.
Ada values individual growth, progress, and continuous improvement.