About the Role
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. This role involves designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. It requires a deep understanding of AI/ML technologies, integration, automation, and solution architecture, combined with strong problem-solving skills and cross-functional collaboration.
Responsibilities
- Design, develop, and deploy advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors.
- Design intelligent, autonomous, and efficient agentic AI workflows utilizing multi-agent collaboration, orchestration, and Workato platform automation capabilities.
- Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging connectors, workflows, and recipes for context-aware, grounded, and real-time responses from large language models (LLMs).
- Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.
- Act as a technical solutions expert in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.
- Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
- Continuously monitor and improve AI system performance, ensuring efficiency and reliability.
- Collaborate with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, prioritizing exceptional customer service.
- Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
- Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.
- Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.
- Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.
- Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.
Requirements
- 8+ years of relevant experience in design, development, and implementation.
- At least 3 years of experience in Workato.
- Proven experience in AI engineering, with a focus on agent-based systems.
- Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
- Knowledge of implementing integration projects.
- Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.
- Strong working knowledge of APIs (RESTful, SOAP/XML).
- Solid understanding of data structures (JSON).
- Sound knowledge of any RDBMS/NoSQL.
- 2-3 years of coding experience (Java/Python/Ruby).
- Technical background or a solid understanding of technology and industry trends, especially in the app integration space.
- Strong collaboration skills.
- Ability to adapt to a dynamic start-up environment with a passion for making an impact.
- Strong critical thinking and analytical skills with an entrepreneurial and proactive mind-set.
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
- Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
- Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.
- Proactive about solving problems and ready to take on additional initiatives and responsibilities as they emerge.
Skills
- AI/ML technologies
- Integration
- Automation
- Solution architecture
- Problem-solving
- Multi-agent collaboration
- Orchestration
- Workato platform
- Agentic AI capabilities
- Connectors
- Workflows
- Recipes
- Large Language Models (LLMs)
- Prompting
- Memory management
- Behavior-planning techniques
- AI-driven architectures
- Scalable RAG pipelines
- Agent frameworks
- IT workflows
- Agent-based decision-making
- Dynamic retrieval mechanisms
- Middleware
- Integration architecture patterns
- Web services technologies
- Enterprise messaging patterns
- APIs
- SOA
- ESB
- BPM
- SDKs
- Databases
- TIBCO (experience a plus)
- Dell Boomi (experience a plus)
- MuleSoft (experience a plus)
- iPaaS (experience a plus)
- SaaS applications (experience a plus)
- Cloud infrastructure (experience a plus)
- RESTful APIs
- SOAP/XML APIs
- JSON (data structures)
- RDBMS
- NoSQL
- Java
- Python
- Ruby
- Workday (experience a plus)
- NetSuite (experience a plus)
- Salesforce (experience a plus)
- ServiceNow (experience a plus)
- Marketo (experience a plus)
- Microservices (experience a plus)
- API-based integration architecture (experience a plus)
- Event-driven architecture (experience a plus)
- Process automation via BPM or RPA (experience a plus)
Experience Level
- Experienced Senior
- 8+ years of relevant experience in design, development, and implementation
- At least 3 years of experience in Workato
- 5+ years of experience working with integration platforms (plus)
- 2-3 years of coding experience (Java/Python/Ruby)
Education Level
- BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field
Benefits
- Vibrant and dynamic work environment
- Multitude of benefits to enjoy inside and outside of work life
About the Company
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500.
- Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
- Driven by innovation and looking for team players who want to actively build the company.
- Business Insider named Workato an “enterprise startup to bet your career on”.
- Forbes’ Cloud 100 recognized Workato as one of the top 100 private cloud companies in the world.
- Deloitte Tech Fast 500 ranked Workato as the 17th fastest growing tech company in the Bay Area, and 96th in North America.
- Quartz ranked Workato the #1 best company for remote workers.
