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About the Role

Support sales operations through data analysis, reporting, and cross-functional coordination. This role involves collecting and analyzing data, preparing reports and dashboards, monitoring sales performance, and providing insights for business decisions and strategic initiatives. It also includes coordinating with Sales, IT, and Compliance to resolve operational issues, improve processes, and ensure efficient daily activities, maintaining data accuracy and enabling effective collaboration.

Responsibilities

Collect, clean, and prepare large datasets from multiple internal systems, ensuring accuracy and consistency for analysis.
Create routine and ad-hoc reports to support daily operations and meet the needs of different departments.
Analyse key performance indicators and sales data to provide actionable insights through reports and dashboards, helping stakeholders make informed decisions.
Support sales strategy by developing data-driven forecasts, assisting with strategic planning, and designing effective sales initiatives and incentive programs.
Manage sales-related case handling by working closely with teams such as Sales, IT, and Compliance to solve operational issues, improve processes, and ensure timely resolutions.
Coordinate cross-departmental projects by organizing meetings, aligning stakeholders, and tracking progress to ensure successful execution.
Communicate effectively with internal teams and clients, handle sensitive inquiries professionally, and resolve challenges with diplomacy.

Requirements

Bachelor's degree or equivalent experience in data analysis, finance, business operations, or a related field.
Fluent in both English and Mandarin, with strong written and verbal communication skills.
Experience with data analysis tools and techniques.
Strong understanding of statistical analysis and data modeling.
Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and data visualization tools (e.g., Power BI) and python, SQL .
Exceptional attention to detail and ability to handle tasks with precision.
Ability to think critically, problem-solve, and show initiative in seeking solutions.

Skills

Data analysis
Statistical analysis
Data modeling
Microsoft Excel
VLOOKUP
XLOOKUP
PivotTables
Data visualization
Power BI
Python
SQL
Attention to detail
Critical thinking
Problem-solving
Initiative
English communication (written and verbal)
Mandarin communication (written and verbal)

Education Level

Bachelor's degree or equivalent experience in data analysis, finance, business operations, or a related field.

Salary/Compensations

Competitive salary and performance-based bonuses.

Benefits

Opportunities for career growth and development within a global company.
Collaborative and inclusive work environment with exposure to cross-region operations.
Health and wellness benefits.
Flexible working arrangements.

About the Company

TMGM is a leading online trading and investment services provider, serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices across three continents, TMGM is a trusted CFD trading provider committed to regulatory compliance, technological innovation, and customer service. The company aims to empower clients with optimal trading conditions through industry-leading platforms and continuous research and development in liquidity and usability.