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About the Role

Serve as the first point of contact for all company queries and provide administrative support for a multi-billion dollar infrastructure project at the Darling Park (CBD) office, ensuring effective, efficient, and professional administration and support services.

Responsibilities

• Provide professional front-of-house experience to clients, visitors, vendors, subcontractors, and community stakeholders.
• Answer, screen, and forward incoming phone calls, providing general information.
• Perform administrative tasks including filing, copying, distributing, and lodging mail requests.
• Maintain security by following procedures, controlling building access, issuing visitor badges, and following sign-in procedures.
• Provide administrative support, including arranging and attending meetings, taking and distributing minutes, and making travel and accommodation arrangements.
• Assist the office manager with office running activities, including maintaining shared spaces, light kitchen duties, and setting up meeting rooms.
• Monitor office supplies and proactively maintain stock levels.
• Identify opportunities to improve administrative processes and support overall office efficiency.

Requirements

• Customer service driven.
• Proactive outlook and initiative.
• Ability to work without close supervision.
• Strong time management skills.
• Efficiency to prioritize workload and meet deadlines.

Skills

• Organizational skills.
• Ability to work within challenging time frames.
• Dealing with paper and electronic files.
• Managing email.
• Creating an effective workspace.
• Resolving issues.
• Overcoming obstacles.
• Knowledge of document management procedures and processes.
• Use of basic functions of Microsoft Word.
• Use of basic functions of Excel.
• Use of basic functions of email software.

Location

• Darling Park (CBD) office
• Sydney CBD
• Clyde
• Rosehill
• The Bays
• Burwood North
• Westmead
• Parramatta
• Sydney Olympic Park
• North Strathfield
• Five Dock
• Pyrmont
• Hunter Street

Experience Level

• Minimum of 2 years’ experience in an office environment in a similar role.

Salary/Compensations

• Competitive remuneration with salary continuance and salary sacrifice options.

Benefits

• Salary continuance.
• Salary sacrifice options.
• 18 weeks paid parental leave with super.
• Up to an extra 18 weeks of super paid on further periods of unpaid parental leave.
• Multicultural leave exchange.
• Two extra days to prioritize wellbeing.
• Career progression.
• Opportunity to work on iconic projects.
• Learning and development opportunities.
• Emerging talent programs.
• Clear career pathways.
• Technical training.
• Leadership training.
• Development opportunities.
• Flexible working.
• Flexi-hours.
• Flexi-parenting.
• Flexi-leave.
• Flexi-shifts.
• Flexi-work.

About the Company

• John Holland transforms lives through infrastructure, focusing on customers, employees, and communities.
• The company has deep experience and capability, caring about creating better lives for people.
• John Holland is involved in the Sydney Metro West project, a 24 km underground railway connecting Sydney CBD to Parramatta.
• The Linewide package delivers critical rail infrastructure and technology for the metro network.

Equal Opportunity

• Committed to being an employer of choice.
• Values a diverse and inclusive workplace, recognizing different perspectives and ideas are critical to long-term success.
• Fosters an inclusive culture backed by a business-wide inclusion strategy.
• Has active employee resource groups supporting commitments including gender equality and reconciliation.
• Inclusion, diversity, and equity are integral to how the company works.