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About the Role

This role seeks a Workplace Experience Manager passionate about creating welcoming, supportive, and engaging environments for employees, candidates, customers, investors, and guests. Sitting at the intersection of hospitality, operations, and culture, this position is central to ensuring smooth office operations and fostering a special company atmosphere. Responsibilities include end-to-end workplace experience management, from visitor greetings and event coordination to vendor, budget, and office operations management. The manager will collaborate with leadership to cultivate an environment reflecting company values and enabling optimal team performance.

Responsibilities

Serve as the primary contact for employees, visitors, candidates, customers, and investors.
Create a warm, thoughtful, and professional experience for all guests.
Maintain an organized, welcoming, and culturally aligned office environment.
Ensure conference rooms, common areas, and shared spaces are consistently ready for use.
Manage office supplies, snacks, beverages, catering, and workplace amenities.
Coordinate facility maintenance and act as the main contact for building management.
Continuously improve workplace systems, processes, and employee services.
Support onboarding to ensure a seamless first-day experience for new hires.
Plan and execute team lunches, happy hours, celebrations, offsites, and company events.
Help build traditions, rituals, and experiences that strengthen team connection.
Partner with leaders to foster a welcoming, engaging, and collaborative workplace.
Support employee engagement initiatives to enhance the office experience.
Source, negotiate, and manage relationships with vendors and service providers.
Manage office-related budgets and spending.
Track invoices, expenses, and vendor contracts.
Identify opportunities to improve service quality while managing costs.

Requirements

Experience in hospitality, events, workplace experience, office management, executive support, community management, or a related field.
Strong organizational skills.
Strong project management skills.
Experience managing vendors, budgets, and operational processes.
Excellent communication skills.
High level of professionalism.
Comfortable working independently.
Ability to solve problems proactively.
Experience in a high-growth startup environment is a plus.

Skills

Hospitality-first mindset
Attention to detail
Ability to make others feel welcome
Organized
Proactive
Resourceful
Ability to take ownership
Adaptability to fast-paced environments
Ability to manage multiple responsibilities
Ability to balance culture, operations, events, and vendor management
Passion for shaping workplace culture and environment

Experience Level

Experience in hospitality
Experience in events
Experience in workplace experience
Experience in office management
Experience in executive support
Experience in community management
Experience in a related field
Experience in a high-growth startup environment

About the Company

We believe exceptional companies are built through exceptional people and experiences.