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About the Role
Lead the food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. This role ensures quality, consistency, and service excellence across all restaurant areas.
Responsibilities
- Inspire greatness in the team
- Encourage and support team members to reach their full potential
- Create a positive work environment
- Lead with integrity, transparency, respect, and professionalism
- Care for the team and their families
- Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction
- Ensure meals are served promptly, with proper portioning, plating, and temperature
- Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations
- Lead daily service briefings and ongoing staff development programs
- Monitor daily restaurant performance and provide coaching, feedback, and evaluations
- Collaborate with the Chef on food production, quality, and presentation
- Oversee selection, pricing, and procurement of beverages, including wine and liquor
- Assist in financial planning, budgeting, and achieving restaurant sales and cost goals
- Execute marketing initiatives, enhance guest experience, and identify revenue opportunities
- Maintain labor management and cost controls in line with financial objectives
Requirements
- Experience in restaurant management, hospitality, or food and beverage operations
- Strong leadership skills
- Strong communication skills
- Strong organizational skills
- Commitment to guest satisfaction
- Commitment to team development
Benefits
- Competitive wages
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance options
- Short-term disability options
- Long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training opportunities
- Development opportunities
- Career advancement opportunities
About the Company
- Concord Hospitality invests in associates through training and development at all levels.
- Our “Associate First” culture supports growth, balance, and diversity.
- Built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Equal Opportunity
- We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.