About the Role
Interact with customers and team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. Tractor Supply aims to improve the lives of neighbors and teams.
Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
- Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
- Operate cash register/computer following cash handling procedures.
- Perform merchandise recovery.
- Participate in mandatory freight process.
- Complete Plan-o-gram procedures (merchandising, sets, and resets).
- Assemble merchandise.
- Perform janitorial duties.
- Execute price changes/markdowns.
- Operate Forklift (unless under the age of 18).
- Operate Cardboard Baler (unless under the age of 18).
- Assist customers with loading purchases.
- Ensure a Legendary shopping experience that differentiates from the competition.
- Ensure the safety and well-being of birds, sanitize and maintain poultry holding tanks, and care for birds as required.
- Complete all documentation associated with job duties.
- Perform other duties as assigned.
Requirements
- No experience required.
- Ability to read, write, and count accurately.
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to push and pull merchandise up to 2,000 pounds with proper material handling equipment (e.g. pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
- Ability to process information / merchandise through the point-of-sale system.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete all required training.
- Ability to successfully complete training and certification to dispense propane (does not apply if under the age of 18).
Skills
- Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Ability to read, write, and count accurately.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Work Type
- Full-time
- Part-time
- Varied hours
- Days
- Nights
- Weekends
- Overtime
Experience Level
- No experience required
Education Level
- High school diploma or equivalent preferred
Benefits
- Comprehensive and accessible total reward package
- Meaningful, competitive, and sustainable benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Company-paid life insurance
- Company-paid disability insurance
- Paid parental leave
- Tuition reimbursement
- Family planning resources such as adoption assistance
- Family planning resources such as surrogacy assistance
- Benefits for all full-time Team Members
- Benefits for part-time Team Members averaging at least 15 hours per week during their 90-day lookback period
About the Company
- At Tractor Supply and Petsense by Tractor Supply, Team Members are the heart of our success.
- We are committed to supporting Team Members with a comprehensive and accessible total reward package.
- We understand the evolving needs of our Team Members and their families.
- We strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
