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About the Role

The Private Events Manager oversees all aspects of private event operations, focusing on sales and revenue. This full-time, onsite, relationship-driven role balances client-facing sales with operational oversight, collaborating with Sales, Events, and Food & Beverage leadership to grow the business and deliver high-standard events.

Responsibilities

• Develop new connections and grow existing business through relationship cultivation, networking, and client prospecting.
• Manage outbound sales strategies, including cold calls, sales blitzes, social media, and digital marketing.
• Connect with new potential clientele weekly.
• Respond to event inquiries via email and phone.
• Upsell private event clients on food & beverage, third-party vendors, and enhancements.
• Build and manage digital and printed sales materials.
• Assist in managing department costs to meet budgetary goals.
• Build and manage client contracts, proposals, invoices, BEOs, and floorplans, ensuring deadlines are met.
• Manage in-house staffing levels, including line staff scheduling.
• Oversee inventory of event items, including banquet furniture, equipment, beverages, and dry goods.
• Manage the annual events calendar and stay familiar with the San Francisco convention calendar.
• Supervise private events check tabulation and ensure timely completion.
• Coordinate events effectively with culinary and food & beverage teams.
• Communicate effectively with other departments for smooth service delivery, including daily briefings.
• Manage multi-million dollar program budgets, including invoicing, payment schedules, and final billing.
• Develop project strategy from concept to completion across multiple departments.
• Oversee day-to-day implementation, including SOW development, contract negotiation, staffing, vendor selection, and on-site operations.
• Assist the Member Events team with planning large internal events.
• Establish and maintain strong client relationships.
• Inform supervisor of all private event issues.
• Make personal contact with guests during events and assist with requests.
• Maintain floor presence and communicate directly with clients on-site.
• Greet clients upon arrival and introduce them to the Manager on Duty.
• Follow up with clients post-event to measure satisfaction.
• Exceed guest expectations and communicate unmet needs to the supervisor.
• Help hire and train event staff.
• Attend pre-shift meetings and conduct professional line-ups before events.
• Lead and attend weekly BEO meetings.
• Manage and schedule internal hourly employees and outsourced labor.
• Create clear guidelines for back-of-house and front-of-house team members.
• Uphold grooming standards and check staff appearance.
• Inform staff of upcoming private events.
• Communicate unresolved employee issues to the supervisor immediately.
• Ensure maintenance of standards, policies, and procedures.

Requirements

• High school diploma or equivalent.
• Minimum three years of event planning and sales experience in an upscale casual or fine dining atmosphere.
• Basic math and computer skills, including Google Office Suite and MS Office familiarity.
• Familiarity with event software and BEO generation.
• Valid food handler’s and RBS certification.
• Flexibility with schedule, including evenings, weekends, and holidays.
• Ability to work 40+ hours per week.
• Ability to understand and follow written and verbal instructions.
• Ability to maneuver freely through all areas of the property.
• Heavy member/guest contact.
• Ability to tolerate varying noise levels, temperature, illumination, and air quality.
• Hand-eye coordination and manual dexterity.
• Ability to respond to visual or aural cues.
• Ability to bend, twist, lean, lift, push, pull, kneel, walk, stand, and/or sit up to 8+ hours per shift.
• Ability to lift up to 50 pounds.
• Ability to work in a fast-paced and sometimes stressful environment.
• Ability to work in an environment with constantly changing climate.

Skills

• Excellent written and verbal communication skills in English.
• Strong sales acumen with relationship-building and business closing ability.
• Creative problem-solving and effective solution implementation.
• Professionalism with guests, vendors, and clients, maintaining composure in high-stress situations.
• Good time management, detail-orientation, and ability to work with urgency.
• Ability to learn and perform in a fast-paced environment.
• Ability to work independently and in a team, handling multiple tasks.
• Willingness to work nights, weekends, and holidays.

Location

• San Francisco

Work Type

• On-site
• Full-time

Experience Level

• Minimum three years of event planning and sales experience

Education Level

• High school diploma or equivalent
• College degree preferred

About the Company

• The Battery is San Francisco’s unique modern-era private social club.
• The Battery houses seven bars and casual, yet stellar dining rooms serving breakfast, brunch, lunch, and dinner.
• It has private event spaces and catering, and a boutique 14 room hotel including penthouse suites.
• Gardens and breathtaking views of San Francisco add to the unique ambiance.
• The Battery offers a dynamic membership program including frequent lecturers, eclectic performing arts, curated experiences, publications, and excursions.
• The Club also houses The Battery Foundation, a 501(c)(3) organization, supported by our Members, that has made more than $30 million in grants since its inception.