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About the Role

As a Residential Sales Consultant (RSC), you will serve as a trusted advisor for homeowners, diagnosing comfort needs and offering innovative solutions. This outside sales position combines consultative selling, customer education, and relationship management. Success is achieved by leveraging internal warm leads, company-provided lead pipelines, and self-generation techniques to close residential HVAC and water heater opportunities.

Responsibilities

Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
Drive growth by working both incoming internal leads and personal prospect pipelines to close sales.
Partner with technical team members during site visits to ensure solutions are perfectly tailored to home requirements, fostering 100% satisfaction.
Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Requirements

Valid driver’s license with an acceptable driving record.
Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
Available to work flexible hours to meet customer demand and on-call shifts as needed.
Ability to consistently demonstrate a positive attendance record.
Dedication to providing high-quality, customer-focused service.

Skills

Strong business development abilities.
Excellent negotiation skills.
Talent for closing sales.
Demonstrated ability to educate customers and present technical concepts clearly.
Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate them into business solutions.

Work Type

Outside sales
Flexible hours
On-call shifts

Experience Level

2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling

Education Level

High school degree or GED required.
Bachelor’s degree or related professional sales certifications preferred.

Salary/Compensations

Competitive base salary + commission.
Average Sales Professionals earn an average of $90,000-$120,000 annually.
Top performers can earn more.

Benefits

Generous PTO provided.
Training, mentorship, and investment in professional development.
Company-sponsored Medical, Dental, and Vision coverage.
Company-provided smartphone, tablet, uniforms, and a tool replacement program.
Company-paid Life Insurance.
Optional Short/Long-term Disability for you and your family.

About the Company

Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses.
Headquartered in Richardson, TX.
Strong focus on the customer experience.
Committed to growth, aiming to be the best and biggest in the markets served.
Unwavering commitment to customers.
Our team consists of the very best; we believe in doing what is right for our customers and our employees.
We provide our employees with training, support, and opportunities for unlimited professional growth.

Equal Opportunity

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
To request an accommodation, please email talentacquisition@serviceexperts.com.