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About the Role

Join Docusign's Unified Experiences team to develop reusable end-customer and external developer experiences, focusing on secure, scalable Identity Verification (IDV) experiences and APIs. This individual contributor role requires strong critical thinking, agile environment experience, and empathy for developers, collaborating with product, security, and platform teams to ensure secure and compliant handling of identity data.

Responsibilities

Solve problems at scale
Develop high-quality, ship-ready code with comprehensive test coverage
Design and develop component-based, scalable user interfaces and core functionality for customer administrators
Design and implement secure, resilient backend services and APIs for identity verification (IDV) flows, including document verification, risk checks, and decisioning
Integrate with third-party IDV/document verification providers and internal identity services, managing webhooks, asynchronous workflows, error handling, and monitoring
Collaborate with Product Management to translate product requirements into design requirements and provide development estimates, focusing on high-assurance IDV use cases
Collaborate with cross-site development teams on product design, implementation, testing, and release
Partner with security, privacy, and compliance teams to ensure IDV experiences meet data protection, encryption, access control, and auditability standards

Requirements

Experience with JavaScript/TypeScript, React/Redux, or other modern programming languages
Experience with the full software development lifecycle, including version control (Git), CI/CD pipelines, testing, and regional cloud deployments
Experience debugging high-priority production issues
Experience working in an Agile/Scrum environment
Excellent verbal and written communication skills
Ability to work in a dynamic, fast-moving environment, prioritize work, and manage time effectively
Passion for learning new software technologies
Experience designing and building secure, high-availability backend services and APIs for critical workflows (identity, authentication, fraud/risk systems)
Experience with identity verification (IDV), KYC, or document verification flows, including third-party IDV provider integration and rules/decisioning workflows
Experience handling sensitive PII and identity data in compliance with security and privacy best practices
Experience building or integrating user-facing verification flows (document upload, selfie capture, guided step-up verification) in web or mobile applications

Skills

JavaScript/TypeScript
React/Redux
Modern programming languages
Version control (Git)
CI/CD pipelines
Testing
Regional cloud deployments
Debugging
Agile/Scrum
Communication
Prioritization
Time management
Software technologies
Backend services design
API design
Identity verification (IDV)
KYC
Document verification
PII handling
Security best practices
Privacy best practices
Encryption
Access controls
Data retention
Audit logging
User-facing verification flows

Location

San Francisco
Hybrid

Work Type

Hybrid

Experience Level

5+ years of development experience or equivalent

Education Level

Bachelor's or Master's degree in Computer Science, Electrical Engineering, Information Systems, Informatics, or equivalent

Salary/Compensations

California: $146,400 - $235,375 base salary
Washington, Maryland, New Jersey, New York (including NYC metro area): $140,100 - $206,775 base salary
Eligible for company bonus plan
Eligible for Restricted Stock Units (RSUs)

Benefits

Earned paid time off and paid company holidays
Paid parental leave (up to six months for birth, adoption, or foster care placement)
Full health benefits plans, including 100% employer-paid options and minimum employee contribution plans
Retirement and pension programs with potential for employer contributions
Learning and development options (coaching, online courses, education reimbursements)
Paid compassionate care leave for loss of a loved one and other life-changing events

About the Company

Docusign brings agreements to life, serving over 1.5 million customers and a billion people in 180+ countries.
Docusign solutions accelerate business processes and simplify lives through intelligent agreement management.
The Intelligent Agreement Management platform enables companies to create, commit, and manage agreements.
Docusign is the #1 company in e-signature and contract lifecycle management (CLM).
Docusign is committed to building trust and making the world more agreeable for employees, customers, and communities.
Docusign fosters an environment where every team member has an equal opportunity to succeed, be heard, and exchange ideas.

Equal Opportunity

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities or religious accommodations during the application process.
Docusign is an Equal Opportunity Employer, building a diverse team where all employees feel a deep sense of belonging.
Hiring decisions are based on experience, skill, aptitude, and a can-do approach.
Docusign does not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.