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About the Role
Serve as the face of Fairfield for prospective residents across multiple communities in the SF Bay Area, combining sales, customer service, and marketing expertise to create exceptional living experiences and drive leasing success.
Responsibilities
- Serve as the first point of contact for prospects and residents.
- Showcase community features and close leases.
- Deliver exceptional service and maintain resident retention.
- Manage lease files and system updates.
- Utilize Yardi software for leasing processes.
- Ensure compliance with policies and regulations.
- Update social media and execute marketing tasks.
- Monitor local market conditions and shop competitors.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Minimum of one year experience in customer service, sales, or retail.
- Leasing or real estate experience preferred.
- Experience using Yardi or similar property management software a plus.
- Intermediate knowledge of Microsoft Outlook, Word, and Excel.
Skills
- Customer service
- Sales
- Marketing
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Yardi (or similar property management software)
Location
- SF Bay Area region
- Tiburon, CA
- Napa, CA
- South San Francisco, CA
Work Type
- Full-time
Experience Level
- Minimum one year experience in customer service, sales, or retail
Education Level
- High school diploma or equivalent
Salary/Compensations
- $23.25 - $26.00 hourly
Benefits
- Robust benefit packages
- Competitive compensation plans
- 401(k) matching
- Paid time off
- Sick days
- Volunteer time off (VTO)
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Life insurance
About the Company
- Leader in the multifamily housing industry.
- Passionate about creating exceptional apartment living.
- Culture built on trust, support, and drive to do great work.
- Vertically integrated operator and investment manager in the multifamily sector.
- Provides in-house development, construction, acquisition, property, and asset management services.
- Values new ideas and offers training, coaching, and mentoring for career development.
- Professional, supportive, and collaborative work environment.
- Developed and acquired over 1,000 communities since 1985.
- Employs over 1,500 associates serving customers in over 35 markets nationwide.
- Award-winning company recognized for customer service, training, and professionalism.
- Leads the industry through its Living Green Program and LEED Certified communities.
Equal Opportunity
- Will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable Fair Chance Ordinances and Acts.