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About the Role

As an AI-first organization, Rithum expects employees to leverage AI and technology for efficiency and scalable workflows. This role supports and drives strategic product initiatives, translating business needs into precise requirements by understanding platform capabilities. Responsibilities include managing projects from planning to launch, owning roadmap development, release readiness, and post-launch enablement. The role involves collaborating with Product, Engineering, Data Science, UX, and Client Success teams to prioritize and deliver solutions, using data, client feedback, and market insights for informed decisions and successful adoption.

Responsibilities

Support Senior Product Manager across strategic operations workstreams.
Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs.
Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities.
Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement.
Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions.
Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions.
Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives.
Analyze data, client feedback, and market signals to inform product decisions and improve feature value.
Oversee product documentation, release notes, internal enablement materials, and stakeholder communications.
Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption.
Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation.

Requirements

2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software company.
Experience working on data, AI, ecommerce, marketplace, pricing, or content optimization products preferred.
Experience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilities.
Demonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teams.
Experience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals).
Bachelors or Advanced degree in a related field preferred.
Experience with the Rithum for Brands (ChannelAdvisor) platform preferred.
Intrapreneurial/founder mindset preferred.
Experience with AI tooling for documentation, requirements gathering, and/or building solutions preferred.
Integration-heavy environment exposure (APIs, webhooks) preferred.
Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis) preferred.

Skills

AI tools
ChatGPT
Copilot
Claude
prompt engineering
REST concepts
authentication patterns
payloads
webhooks fundamentals
JIRA
Notion
backlog tools
documentation tooling
basic data analysis

Location

Remote-first
U.S. locations

Work Type

Full-time
Remote-first

Experience Level

2+ years of Technical Product Management, Product Management, or technical project leadership experience

Education Level

Bachelors or Advanced degree in a related field preferred

Salary/Compensations

Expected base pay range: $75,000-$130,000 per year
Expected discretionary bonus: 10% of the annual base salary

Benefits

Affordable medical, dental, and vision health care plans with company HSA contributions, starting on Day 1
6% 401(k) match
Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day
PTO increases to 22 days at 3 years of service
PTO increases to 25 days at 5 years of service
12 weeks primary caregiver leave
4 weeks secondary caregiver leave
Accident, critical illness, and hospital indemnity insurance
Pet insurance
Legal assistance and identity theft insurance plans
Life insurance 2x salary
Access to the Calm app and the Employee Assistance Program
$65/month Remote work stipend for internet
Culture and team-building activities
Tuition assistance
Career development opportunities
Charitable contribution match up to $250 per year

About the Company

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
More than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Our commerce, marketing, and delivery solutions help customers create optimized consumer shopping journeys.
At Rithum, you will work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included.
Guided by a transparent culture and accessible leadership, we offer career opportunities aligned to your ambitions and talents.
We offer resources to support you and your families, including comprehensive benefits and wellness plans.
Partner with leading brands and retailers.
Connect with passionate professionals who will help support your goals.
Participate in an inclusive, welcoming work atmosphere.
Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
Receive industry-competitive compensation and total rewards benefits.

Equal Opportunity

Rithum is an equal opportunity employer.
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic.
All employment is decided on the basis of qualifications, merit, and business need.
We are committed to providing reasonable accommodations in accordance with the law for qualified applicants.
If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form.