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About the Role

The Senior Enterprise Account Director drives disciplined execution of enterprise strategies for complex, multi-entity health system partnerships. This role aligns closely with the Strategic Customer Vice President, serving as a trusted execution partner to translate enterprise priorities into coordinated action, sustained adoption, and measurable results. The Sr EAD manages critical regional and operational stakeholder relationships, translating system-level objectives into scalable regional plans. The position reinforces executive engagement, develops executive-ready insights, and supports enterprise governance forums. It requires strong executive presence, communication, and influence to lead within a highly matrixed environment, collaborating across various teams to align execution and address barriers. The Sr EAD partners with customers to diagnose needs, apply BD solutions, and co-create value propositions, KPIs, and dashboards. The role also leads complex initiatives including enterprise business reviews, implementations, contracting support, and compliance efforts to ensure disciplined follow-through and enterprise-level impact.

Responsibilities

Execute enterprise account strategies in partnership with the Strategic Customer Vice President, ensuring coordinated action and measurable results.
Translate complex, system-level objectives into scalable regional and operational execution plans across large health systems.
Manage critical regional and operational stakeholder relationships, building credibility through consistent value delivery and strong follow-through.
Support and advance executive-level engagement by developing executive-ready insights and materials for QBRs, executive sponsor meetings, and enterprise governance forums.
Lead through influence within a highly matrixed environment, collaborating across sales, clinical, marketing, service, solutions, and contracting teams to maintain alignment and momentum.
Partner with customers to diagnose needs and apply BD solutions within the broader enterprise strategy, supporting the co-creation of value propositions, KPIs, and performance dashboards.
Lead execution of complex, multi-stakeholder initiatives including enterprise business reviews, implementations, contracting support, and adoption and compliance efforts.
Ensure disciplined execution, accountability, and consistency across all enterprise initiatives, delivering sustained adoption and enterprise-level impact.

Requirements

5-7+ years managing or supporting large IDN accounts with measurable results
5+ years people leadership experience
5+ years leading in a complex matrix organization to drive enterprise customer value
5+ years of experience developing and delivering strategic customer solutions
3+ years of owning implementation of part of the account strategy in partnership with an SCVP or NVP

Skills

Written communication
Verbal communication
Analytics
PowerPoint

Location

Franklin Lakes, NJ, USA

Work Type

Full-time
Onsite

Experience Level

5+ years of experience

Education Level

Bachelor's degree

Salary/Compensations

$166,400 - $266,200 Base + Incentive

Benefits

Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave

About the Company

BD is one of the largest global medical technology companies in the world, committed to advancing the world of health™.
The company's purpose is to find transformative solutions that turn dreams into possibilities, leveraging imagination and passion from design and engineering to manufacturing and marketing of billions of MedTech products annually.
A career at BD means being part of a team that values opinions and contributions, encourages authenticity, and fosters a culture of continuous improvement and accountability.
BD seeks individuals who can see the bigger picture and understand the human story to reinvent the future of health, offering a culture where associates can learn, grow, thrive, and find satisfaction in making the world a better place.
BD prioritizes on-site collaboration to foster creativity, innovation, and effective problem-solving in the fast-paced healthcare industry, requiring a minimum of 4 days of in-office presence per week for most roles.
BD is committed to investing in associates' well-being and development, providing a valuable, competitive package of compensation and benefits programs.

Equal Opportunity

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.