About the Role
Partner with a leading financial services organization, supporting diverse business, commercial, and insurance offerings. This hands-on, fast-paced role involves bringing digital ecosystems, performance campaigns, and digital/content partnerships to life. Focus on strong client service and stakeholder management, managing timelines, coordinating delivery, and ensuring smooth campaign execution. Collaborate with cross-functional specialists to become a trusted day-to-day client partner, translating digital performance into clear conversations. The role emphasizes digital and performance channels, playing a critical part in planning and reporting always-on activity, offering significant career acceleration and development opportunities.
Responsibilities
- Act as a trusted, responsive day-to-day contact for clients, internal teams, and stakeholders.
- Partner with client teams and cross-functional groups to deliver seamless, proactive, high-quality client service.
- Manage key timelines and workflows, ensuring smooth execution of briefs, responses, and campaigns.
- Support client conversations by clearly articulating digital performance, insights, and recommendations.
- Build strong working relationships through structured, clear, and confident interactions.
- Support planning, delivery, and optimization of digitally led, performance-focused campaigns, especially mid-to-lower funnel activity.
- Collaborate with performance, digital, and analytics teams to ensure campaigns are set up for success and optimized against KPIs.
- Assist in interpreting results, learning agendas, and test-and-learn frameworks for continuous improvement.
- Coordinate reporting that translates data into clear, actionable client insights.
- Act as a connector across strategy, analytics, digital, investment, and partner agencies.
- Participate in cross-functional sessions, weekly WIPs, and learning forums to build channel capability.
- Proactively flag risks, opportunities, and improvements to foster smarter ways of working.
- Maintain strong attention to detail across budgets, specs, timelines, and deliverables.
- Take ownership of personal development, embracing learning opportunities and feedback.
Requirements
- 2+ years of experience in a media agency or digital/performance-focused role, ideally in a fast-paced, client-led environment.
- Confidence in managing end-to-end campaign delivery, reporting, and financial processes.
- Strong understanding of digital and performance media, including campaign planning, delivery, and evaluation.
- Proficiency in Microsoft Excel, PowerPoint, and Word.
- Experience working with performance data and insights, with the ability to present clear, actionable recommendations.
- Solid understanding of the Australian digital media landscape.
- Strong organizational skills to manage multiple campaigns, workstreams, and deadlines.
- Client-first mindset with clear, professional communication skills and comfort working with multiple stakeholders.
- Collaborative approach and enjoyment working with cross-functional specialists.
- High numerical accuracy and strong attention to detail.
- Curiosity, ambition, and a genuine desire to learn, grow, and develop.
- Excellent analytical skills with the ability to present concise, actionable insights.
- Ability to independently manage multiple campaigns and competing priorities.
Skills
- Client service
- Stakeholder management
- Campaign delivery
- Reporting
- Financial processes
- Digital media
- Performance media
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Performance data analysis
- Insights presentation
- Australian digital media landscape knowledge
- Organizational skills
- Professional communication
- Collaboration
- Numerical accuracy
- Attention to detail
- Analytical skills
- Campaign management
- Priority management
Location
- Australia
Work Type
- Flexible working options
- Work from anywhere (up to 6 weeks per year)
Experience Level
- 2+ years of experience
Benefits
- Progressive flexible working options
- Mental health and wellbeing support
- Wholeself program (physical, mindful, financial wellbeing)
- Creative, lively, and rewarding office environment
- Publicis Liberté flexibility approach
- Access to Global AI Platform Marcel (career mobility and collaboration)
- Extensive Learning & Development opportunities (Marcel Classes)
- Culture of open feedback and support (Career Conversations program)
- Committed Diversity, Equality, and Inclusion strategy (Viva Women, Égalité, enABLE, EmbRACE, Écologique committees)
- Birthday Leave
- Flexible Public Holidays
- Additional 5 days of leave after 2 years of service
- Work Your World program (work from anywhere for up to 6 weeks per year)
- Parental leave policy (up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, Cub Care leave)
- Access to counsellors, psychologists, and professionals through Sonder
- Workplace supporting employees with life-threatening illnesses (Working With Cancer Pledge)
About the Company
- Spark Foundry brings "HEAT" (Higher Engagement, Affinity, Transaction) to brands, focusing on driving business results through engagement, affinity, and transactions.
- The company operates with aligned beliefs, a structure for total accountability, and a methodology for continuous improvement.
- Spark values diverse thinkers ("Allsorts") and believes great ideas must drive business results, embracing both creativity and data-driven insights.
- Spark Foundry is part of Publicis Groupe, an Employer of Choice Awards winner and a progressive, dynamic modern communications business.
Equal Opportunity
- Encourages applications from women and underrepresented groups even if they don't meet every requirement, focusing on values of inclusion, collaboration, adaptability, fearlessness, and integrity.
- Publicis Groupe is committed to diversity, inclusion, and equity, recognizing all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation.
- Believes diverse teams deliver the best solutions to clients by reflecting diverse communities.
- Values uniqueness and the skills, knowledge, and experience that difference brings.
- Committed to providing reasonable adjustments for people with disability or those requiring additional support during the application process.
- Contact recruitment@publicisgroupe.com for assistance or adjustments, with personal information kept confidential.
