Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead, oversee, and review daily cleaning services staff for assigned buildings/facilities. Ensure clean, orderly, and attractive conditions while performing technical tasks. Deliver desired results within budget guidelines and drive new business acquisition.

Responsibilities

• Monitor daily staff performance to meet client expectations.
• Communicate with direct reports to resolve concerns promptly.
• Ensure direct reports and clients have functional location schedules two weeks in advance.
• Enforce proper uniform attire for all employees daily.
• Establish schedules, work goals, and methods for cleaning services.
• Identify resource needs, review with management, and allocate resources utilizing staff input.
• Partner with HR to manage employee issues.
• Identify high performers for potential leadership opportunities.
• Review budget and payroll reports daily to track financial results.
• Monitor punches and attendance for accuracy and consistency, addressing manual punches daily.
• Attend and participate in weekly Regional calls, reviewing personal performance.
• Utilize EPay consistently to maintain business continuity.
• Prohibit manual punches.
• Terminate employees in the system within the first week of separation.
• Ensure salaried employees enter time into Blue Force weekly.
• Minimize exception clocking's through ongoing employee training.
• Anticipate hiring needs and keep job postings current within 5 days.
• Withdraw old job postings with HR assistance.
• Develop and execute a recruitment strategy for each area/location.
• Email all background check requests to hr@bluechip-pros.com.
• Process new hire paperwork per HR established processes.
• Onboard new hires on their first day.
• Review new hire role responsibilities.
• Train new hires on timekeeping system usage.
• Present company policies, procedures, and code of conduct to new hires.
• Conduct safety training for new hires.
• Ensure uniforms are ordered and delivered to new hires by their first week.
• Order supplies in advance and anticipate orders within monthly budgets.
• Submit equipment repairs promptly to Bill Faulhaber.
• Submit Central expenses to Expense @bluechip-pros.com and Operations VP once Regional Manager reviews and approves.
• Perform preventative maintenance of equipment.
• Maintain equipment inventory by location.
• Maintain a consistent visitation schedule for location audits.
• Communicate audit plan to the Regional Manager and VP of Operations via email.
• Provide daily status updates with successes and concerns to the Regional Manager.
• Create action plans to address concerns.
• Conduct consistent quality control audits at each location.
• Immediately address any issues uncovered in audits.
• Address customer call outs/notifications within 24 hours.
• Develop a plan of action to address customer needs.
• Oversee OSHA required safety trainings at locations.
• Ensure Supervisors perform weekly informal and monthly formal safety inspections.
• Work with safety, security, and clients to report potential problem areas.
• Create and monitor current safety exposure plans at each site.
• Assure all SDS sheets and manuals are in janitorial closets.
• Report all incident/accident reports immediately.
• Maintain 100% utilization of approved budget hours per week for Mall Accounts.
• Restrict Overtime to Mall approved hours in advance.
• Communicate overtime restrictions to the CFO, VP of Operations, and the Accounts Receivable Manager.
• Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager.
• Encourage team to seek future business opportunities and submit tracker weekly.
• Strive for two conversations weekly that may lead to future business.
• Submit additional business per diem purchase order tracker weekly.
• Sell out-of-scope work at current client sites.

About the Company

• Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity.
• We specialize in customizing our services to your facility's needs.
• Our clients include commercial office buildings, banks, schools, corporate headquarters, branch offices, industrial facilities, medical facilities as well as major department store chains located throughout the United States.

Equal Opportunity

• BlueChip is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If accommodations are needed during the application process, please contact HR@bluechip-pros.com.