About the Role
This role is crucial for the successful implementation and adoption of critical systems driving workflows, working in close collaboration with the Global MarTech Manager. You will be central to MarTech operations, ensuring systems run smoothly, providing upskilling, and optimizing processes. You will influence how technology shapes daily work and the long-term roadmap.
Responsibilities
- Prioritize change requests, monitor performance, coordinate releases, and manage third-party providers for system management
- Design and deliver training programs, close knowledge gaps, and drive adoption for training and onboarding
- Build dashboards, track KPIs, and turn data into actionable insights for stakeholders in reporting and analytics
- Gather user feedback, optimize workflows, and support rollouts and change management for continuous improvement
Requirements
- 4+ years in a System Admin, System Analyst, or similar MarTech / digital operations role
- Experience designing and delivering training for diverse audiences
- Strong communication skills, fluent English, and confidence with both technical and non-technical stakeholders
- Structured, proactive working style
- Comfortable in global, cross-functional teams
Skills
- Communication skills
- Fluent English
- Asana
- Storyteq
- GRIP
- DAM platform experience
Experience Level
- 4+ years
About the Company
- Publicis One Unlimited is a bespoke agency built for Beiersdorf as their global creative and content partner.
- The company covers four regions (North America, Europe, Emerging Markets, and North East Asia) and serves over 120 markets.
- Its mission is to deliver a Global and Connected Agency model, embracing a digital-first approach fuelled by data and cutting-edge technology.
