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About the Role

This role involves facilitating vehicle redemptions, processing repossession titles, and supporting the Sales Team. The specialist will ensure timely completion of redemption requests, accurately process vehicle titles, and provide customer support, acting as a primary company contact for diverse customer interactions.

Responsibilities

• Efficiently and accurately identify and analyze vehicle title and ownership documents within company guidelines.
• Provide excellent customer service to all internal and external customers.
• Process and complete vehicle titles in accordance with local guidelines.
• Research missing or incorrect title paperwork and determine proper resolution in a timely manner.
• Communicate with customers via email or verbally to handle daily title issues.
• Build relationships and develop professional rapport with DMV and sellers.
• Maintain title bin filing as necessary.
• Perform other duties as assigned.

Requirements

• HS diploma.
• 1-3+ years' vehicle title processing experience preferred.

Skills

• Knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational and planning skills.
• Attention to detail.
• Bilingual (a plus).

Experience Level

• 1-3+ years' experience.

Education Level

• HS diploma.
• Associate's degree preferred.

Salary/Compensations

• $27 an hour

About the Company

• Copart, Inc. is a technology leader and premier online vehicle auction platform globally.
• Operates over 200 facilities worldwide, connecting vehicle sellers to more than 750,000 buyers in over 190 countries.
• Committed to providing an unmatched experience driven by people, processes, and technology.
• Connects auto buyers and sellers globally using patented, industry-leading virtual bidding technology.
• Encourages employees to share innovative ideas and contribute to new products and processes.

Equal Opportunity

• Focused on harnessing the power of diversity, inclusion, and collaboration.
• Embraces diverse perspectives to drive innovation and unleash team potential.
• Dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.