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About the Role

The Key Account Analyst provides high-quality analytical and reporting support to the Walmart and Alternative Channels team, enabling faster, more effective decision-making through automation, data-driven insights, and proactive performance tracking. This role acts as a strategic partner, translating complex data into actionable priorities to drive commercial performance and identifying opportunities to streamline processes for improved efficiency.

Responsibilities

Develop, standardize, and continuously enhance internal reporting across Walmart and Alternative Channels using advanced Excel and automation tools
Build scalable, automated reporting solutions that reduce manual effort and improve speed to insight
Extract, integrate, and analyze data from multiple sources (e.g., customer portals, SAP BI, TPM) to deliver accurate and actionable reporting
Deliver high-quality ad hoc analysis under tight timelines to support evolving business needs
Serve as the primary analytical partner to Field Sales, translating data into clear, actionable priorities that drive in-store execution and results
Deliver weekly and monthly reporting with concise insights, highlighting risks, opportunities, and recommended actions
Communicate priorities clearly across regions to ensure alignment and focus
Partner with customer-side analysts (Replenishment, Category) to proactively resolve issues and maintain data integrity
Support selling stories with store-level insights and fact-based recommendations
Maintain and govern Master Item Lists, ensuring accuracy and consistency across systems
Ensure data integrity across all tools, reports, and materials used by NAM/KAM teams
Support the development of high-impact, insight-led presentations for internal and customer-facing discussions
Translate complex datasets into clear, compelling visuals and narratives
Develop charts, dashboards, and analytics that support strategic storytelling
Provide analytical support for volume planning, forecasting, and trade spend management across everyday and seasonal business
Analyze trends, historical performance, and competitive insights to identify forecast risks and opportunities
Support forecast updates and scenario planning in collaboration with NAM/KAM
Partner with Finance and Supply Chain to ensure alignment on volume and spend assumptions
Contribute to improving forecasting accuracy through continuous process enhancements

Requirements

Advanced proficiency in Microsoft Excel, including the ability to build complex models and automate reporting
Strong analytical skills with a high level of attention to detail and accuracy
Proven ability to translate data into clear, actionable business insights for diverse audiences
Strong time management and prioritization skills, with the ability to perform effectively in a fast-paced environment
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and external partners
Demonstrated ability to identify inefficiencies and proactively drive process improvements

Skills

Microsoft Excel
Analytical skills
Data translation into actionable business insights
Time management
Prioritization skills
Communication skills
Collaboration with cross-functional teams and external partners
Process improvement
Internal sales reporting tools
TPM (trade management and forecasting tools)
Customer POS systems (e.g., Retail Link, IRI, Scintilla)

Location

Canada

Work Type

Hybrid

Salary/Compensations

$67,000 - $85,000 CAD per annum with a 10% performance-based bonus. Final salary may vary based on market location, job-related knowledge, skills, and experience.

Benefits

Competitive rewards package
Growth-oriented work environment
Opportunity to sample premium chocolate products
Health and Dental Plan
Retirement Savings Plan
Employee Assistance Program
Corporate Gym Discount Rates
Wellness Program
Chocolate

About the Company

Lindt Canada offers a winning culture with passionate and dynamic individuals aiming to be the leader in the Canadian chocolate market.
The environment fosters personal commitment, drive, initiative, and entrepreneurial spirit, working as one team for outstanding results.
Innovation, personal initiative, leadership, and accountability are encouraged, recognized, and rewarded.
Lindt is recognized as a Great Place to Work.
Lindt & Sprüngli is a global leader in premium quality chocolate, offering products in over 120 countries.
With over 170 years of existence, Lindt & Sprüngli is known as one of the most innovative and creative premium chocolate companies.
The company operates 12 production sites in Europe and the USA, with distribution and sales companies on four continents.
The Lindt & Sprüngli Group thrives to achieve bold ambitions, powered by purpose and a unique culture of community and mutual support.
Rooted in tradition, the company continuously evolves to set new standards.
Diverse local teams think globally and act locally, empowering people to grow, take ownership, and shape a sustainable future.
Lindt & Sprüngli is a responsible 'employer of choice' providing an inspiring people experience.
The company builds trust, drives innovation, and fosters growth for individuals and the business.
Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years.
The long-established Swiss company, rooted in Zurich, is a global leader in the premium chocolate category.
Lindt & Sprüngli produces quality chocolates at its 12 factories in Europe and the USA.
Products are sold by 41 subsidiaries and branch offices in approximately 620 own stores and via a network of about 100 distributors globally.
With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025.
Commitment to a sustainable tomorrow is a key element driving company actions and ambitions.
Since 2008, the Lindt & Sprüngli Farming Program has served as the Responsible Sourcing Standard for cocoa.

Equal Opportunity

Lindt is committed to providing accommodations for people with disabilities.
Accommodations are available upon request.
Contact the Human Resources department for more information.
This position will involve the use of AI tools to help screen, assess, or select applicants.