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About the Role

Uphold premium client service standards, generate sales and recurring revenue, and manage all front desk operations. Introduce new clients to the Stretchd space and Method, focusing on sales goals while providing expert advice on achieving Stretchd Goals. This role offers hourly pay with the opportunity to earn sales bonuses.

Responsibilities

• Promote and generate membership and retail sales
• Uphold high operational standards, including client check-in/out and timely customer question resolution (in person, phone, email)
• Process accurate cash and credit card transactions
• Maintain space cleanliness and organization for an exceptional client experience
• Assist with retail merchandising and month-end inventory
• Complete opening and/or closing checklists
• Support service providers to ensure successful client check-in and experience
• Apply advanced knowledge of the Zenoti booking system
• Assist Management with day-to-day space operations
• Ensure prompt response to emails and phone calls
• Perform other duties as needed

Requirements

• Ability to multitask, problem solve, and think on your feet
• Superior customer service skills
• Previous sales experience with strong sales and upselling skills
• Experience working with sales goals (preferred)
• Zenoti software experience (a plus)
• Leadership experience (a plus)
• Excellent interpersonal skills and a service-oriented outlook
• Highly organized
• Ability to work independently and as part of a team
• Strong ability to communicate clearly with team members, clients, and senior management
• Ability to move and/or lift heavy items, up to 50 lbs.
• Minimum of 2 shifts per week, minimum 4 hours each (up to 30 hours per week)
• Ability to work flexible hours, including early morning, late night, and weekends
• Availability to work some holidays (open year-round)
• Must be available to work at Flatiron (27 W 20th St) or Upper East Side (1357 Third Ave) locations

Skills

• Customer service
• Sales
• Upselling
• Zenoti software
• Leadership
• Interpersonal skills
• Service-oriented
• Organization
• Independent work
• Teamwork
• Communication

Location

• Flatiron (27 W 20th St)
• Upper East Side (1357 Third Ave)

Work Type

• Part-time
• Minimum 2 shifts per week
• Minimum 4 hours per shift
• Up to 30 hours per week
• Flexible hours
• Early morning shifts
• Late night shifts
• Weekend shifts
• Holiday shifts

Experience Level

• Previous sales experience
• Experience working with sales goals (preferred)
• Leadership experience (a plus)

Education Level

• None required

Salary/Compensations

• $18.00/hour
• Opportunity to earn sales bonuses

Benefits

• Opportunity to earn sales bonuses

About the Company

• Limber, LLC dba Stretch*d
• For more information about our company, please visit: www.stretchdspace.com

Equal Opportunity

• Limber, LLC dba Stretch*d, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.