About the Role
This role, reporting to the VP of Operations, is responsible for the overall supply chain strategy and execution across Starlim North America. It ensures efficient planning, logistics, warehousing, and distribution, maintaining high service levels and cost efficiency. The role oversees end-to-end supply chain operations, collaborates with Purchasing and Planning teams, optimizes inventory and costs, implements best practices, and ensures compliance with regulatory requirements.
Responsibilities
- Develop and execute supply chain strategies to maximize customer satisfaction while minimizing cost
- Lead and supervise daily logistics operations, ensuring adherence to KPIs and service targets
- Collaborate with the Purchasing team on sourcing strategies, supplier performance, and material availability to support operational requirements
- Partner with the Planning team to align demand forecasts, production requirements, and inventory strategies
- Oversee transportation strategy including carrier selection, routing, and freight cost optimization
- Collaborate with Sales and Finance to develop cost-effective distribution solutions
- Fill in for Logistics staff and deliver customer service support and expertise when needed, including order processing, order dispatch, packaging, and warehouse duties
- Comply with and understand ISO regulations and related laws or regulations
- Manage cross-border logistics, including compliance with import/export regulations, customs requirements, and trade agreements (e.g., USMCA/CUSMA, Incoterms)
- Manage tariff classification, duty management, and cost mitigation strategies
- Coordinate with customs brokers and freight forwarders for accurate and timely shipments
- Monitor regulatory changes and assess operational and financial impact
- Monitor inventory levels across all locations to optimize working capital and ensure proper material flow
- Ensure warehouse operations meet safety, quality, and efficiency standards
- Establish and maintain logistics and supply chain policies, procedures, and best practices
- Manage invoicing, credit notes, and delivery backlog reporting
- Oversee expedited freight and exception management
- Ensure effective use and maintenance of ERP systems, including master data integrity
- Track, analyze, and report KPIs with corrective actions where required
- Collaborate with Purchasing and Planning teams on raw material alignment, ensuring supply supports production and customer demand
- Lead and manage team members, including recruitment, onboarding, and training
- Conduct performance management and development planning for team members
- Provide coaching and continuous improvement of team capability
- Ensure compliance with ISO standards, health & safety regulations, and internal policies
- Support Environmental, Health & Safety initiatives throughout the facility, ensuring safety, housekeeping, and quality standards are maintained
Requirements
- University degree in a related field (Business Administration, Supply Chain/Logistics, or equivalent)
- 3-5 years of supply chain, logistics, or warehouse management experience
- Minimum 3 years of ERP experience
- Understanding of health and safety procedures in a manufacturing environment
- Understand the application of WHMIS and the Transportation of Dangerous Goods Act as it relates to daily operations
- Working knowledge of customs regulations and cross-border trade compliance
- Working knowledge of tariff structures and duty management
- Working knowledge of Incoterms and freight terms
Skills
- Ability to communicate effectively with employees, suppliers, and customers at all organizational levels
- Strong decision-making and prioritization skills
- Proven ability to identify issues and implement corrective actions
- High level of attention to detail and organizational capability
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Leadership and team-building capabilities
- Professional and customer-focused approach
Location
- London
Work Type
- Full-time
- Permanent position
- Day shift
- Flexible working hours
Experience Level
- 3-5 years of supply chain, logistics, or warehouse management experience
- Minimum 3 years of ERP experience
Education Level
- University degree in a related field (Business Administration, Supply Chain/Logistics, or equivalent)
Salary/Compensations
- A competitive compensation package
- Final salary may vary based on experience, skillset, education, and business needs
Benefits
- Paid time off
- Comprehensive employer-paid health and dental benefits
- RRSP matching program
- On-site fitness facility
- EFAP through Telus Health
- Referral program
About the Company
- Starlim is the world's leading producer of small silicone parts.
- Partner of international companies in the healthcare, mobility, and industrial sectors.
Equal Opportunity
- Starlim is an equal employment opportunity employer.
- Committed to equity, value diversity, and welcome applicants from diverse backgrounds.
- Committed to providing a fully accessible recruitment process.
- Contact for accessible supports during recruitment.
