Senior Analyst, Customer Marketing (Proprietary Cards & Membership Rewards) at American Express | CA | Rezi

Senior Analyst, Customer Marketing (Proprietary Cards & Membership Rewards) at American Express

Senior Analyst, Customer Marketing (Proprietary Cards & Membership Rewards)

American Express · CA

1 months ago

Senior Analyst, Customer Marketing (Proprietary Cards & Membership Rewards)

American Express · CA

2 months ago
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About the Role

This role involves developing and executing annual marketing plans for Proprietary Cards & Membership Rewards Marketing to achieve ICS Canada Customer Marketing objectives, focusing on operational excellence, customer relevance, scalable engagement, and strong returns on non-acquisition investment. The individual will coordinate with ICS stakeholder teams on investment plans, outcomes, and performance analysis, partnering with non-acquisition investment stakeholders to align strategies and optimize impact.

Responsibilities

  • Develop annual plans to deliver ICS Canada Customer Marketing objectives.
  • Execute the marketing plan.
  • Align and coordinate across ICS stakeholder teams on investment plans, expected outcomes, and post-campaign performance analysis.
  • Work in close partnership with non-acquisition investment stakeholders to align plans.
  • Develop and execute marketing strategies.
  • Measure marketing effectiveness to optimize impact and efficiency.

Benefits

  • Comprehensive support for holistic well-being.
  • Opportunities to learn new skills.
  • Opportunities to develop as a leader.
  • Opportunities to grow your career.
  • Environment where voice and ideas matter.
  • Work makes an impact.

About the Company

  • American Express culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors.
  • Committed to backing customers, communities, and colleagues.
  • Delivers differentiated products and world-class customer service.
  • Operates with a strong risk mindset.
  • Upholds brand promise of trust, security, and service.