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About the Role
As a Solutions Architect at Port, you will serve as a trusted technical advisor to customers after purchase, guiding the successful design, implementation, and adoption of Port’s Agentic Engineering Platform. You will partner closely with platform, DevEx, and engineering leaders to ensure Port is deployed in a secure, scalable, and high-impact way across their organization. This role blends technical depth, architectural thinking, and customer consulting. You will translate customer goals into robust solution designs, embed best practices, and help customers future-proof their developer platform while accelerating time-to-value. Working alongside the rest of Customer Success, Product, and Engineering, you will play a key role in turning Port into a core part of each customer’s engineering ecosystem.
Responsibilities
- Lead technical discovery sessions and architecture workshops with platform, DevEx, and engineering teams.
- Design scalable, secure, and resilient IDP architectures tailored to customer environments.
- Create solution designs, reference architectures, and integration patterns for successful implementations.
- Review and validate customer architectures against best practices and long-term scalability.
- Act as a trusted technical advisor to engineering managers, platform leads, and senior technical stakeholders.
- Translate developer experience and platform goals into actionable Port configurations and adoption strategies.
- Deliver technical enablement sessions, architecture reviews, and executive readouts to drive value.
- Represent the technical voice of the customer and provide structured feedback to influence the product roadmap.
- Capture and document best practices in playbooks and reusable solution assets.
- Collaborate cross-functionally with Product, Engineering, and Customer Success to improve customer outcomes at scale.
- Mentor customer teams on platform design and IDP best practices to support long-term adoption.
Requirements
- 5+ years of experience in solutions architecture, technical consulting, or customer-facing engineering roles (post-sales or pre/post-sales).
- Strong foundation in software and systems architecture, cloud-native infrastructure, and modern DevOps practices.
- Hands-on experience with Infrastructure-as-Code tools (e.g., Terraform, Pulumi, Helm) and Kubernetes-based environments.
- Proven experience guiding customers through complex technical implementations and platform adoption.
- Excellent communication and presentation skills, with the ability to engage both deep technical audiences and executive stakeholders.
- Professional working proficiency in Spanish (a plus).
Location
- San Francisco, CA
Work Type
- Hybrid (3 days in office, 2 days remote)
Experience Level
- 5+ years of experience in solutions architecture, technical consulting, or customer-facing engineering roles.
Salary/Compensations
- $190,000.00 - $250,00.00 Base
Benefits
- Annual bonus
- Equity
- Full range of medical benefits
- Full range of financial benefits
- Other benefits (depending on position offered)
About the Company
- Port.io builds an open and flexible Agentic Engineering Platform for modern engineering organizations.
- Recently secured $100M Series C funding, experiencing rapid hypergrowth and strong enterprise momentum.
- Acts as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
- Helps organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
- A product-led company focused on building world-class platforms that shape modern engineering operations.